Abstract
| Original language | English |
|---|---|
| Pages (from-to) | 199-204 |
| Journal | Management Systems in Production Engineering |
| Volume | 25 |
| Issue number | 3 |
| DOIs | |
| Publication status | Published - 2017 |
| MoE publication type | A1 Journal article-refereed |
Fingerprint
Keywords
- asset
- fleet
- extended asset services
Cite this
}
Tapping the Value Potential of Extended Asset Services : Experiences from Finnish Companies. / Kortelainen, Helena (Corresponding Author); Hanski, Jyri; Valkokari, Pasi; Ahonen, Toni.
In: Management Systems in Production Engineering, Vol. 25, No. 3, 2017, p. 199-204.Research output: Contribution to journal › Article › Scientific › peer-review
TY - JOUR
T1 - Tapping the Value Potential of Extended Asset Services
T2 - Experiences from Finnish Companies
AU - Kortelainen, Helena
AU - Hanski, Jyri
AU - Valkokari, Pasi
AU - Ahonen, Toni
PY - 2017
Y1 - 2017
N2 - Recent developments in information technology and business models enable a wide variety of new services for companies looking for growth in services. Currently, manufacturing companies have been actively developing and providing novel asset based services such as condition monitoring and remote control. However, there is still untapped potential in extending the service delivery to the long-term co-operative development of physical assets over the whole lifecycle. Close collaboration with the end-customer and other stakeholders is needed in order to understand the value generation options. In this paper, we assess some of the asset services manufacturing companies are currently developing. The descriptions of the asset services are based on the results of an industrial workshop in which the companies presented their service development plans. The service propositions are compared with the Total Cost of Ownership and the closed loop life cycle frameworks. Based on the comparison, gaps that indicate potential for extended asset service concepts are recognised. In conclusion, we argue that the manufacturing companies do not recognise the whole potential for asset based services and for optimizing the performance of the end customers' processes.
AB - Recent developments in information technology and business models enable a wide variety of new services for companies looking for growth in services. Currently, manufacturing companies have been actively developing and providing novel asset based services such as condition monitoring and remote control. However, there is still untapped potential in extending the service delivery to the long-term co-operative development of physical assets over the whole lifecycle. Close collaboration with the end-customer and other stakeholders is needed in order to understand the value generation options. In this paper, we assess some of the asset services manufacturing companies are currently developing. The descriptions of the asset services are based on the results of an industrial workshop in which the companies presented their service development plans. The service propositions are compared with the Total Cost of Ownership and the closed loop life cycle frameworks. Based on the comparison, gaps that indicate potential for extended asset service concepts are recognised. In conclusion, we argue that the manufacturing companies do not recognise the whole potential for asset based services and for optimizing the performance of the end customers' processes.
KW - asset
KW - fleet
KW - extended asset services
U2 - 10.1515/mspe-2017-0029
DO - 10.1515/mspe-2017-0029
M3 - Article
VL - 25
SP - 199
EP - 204
JO - Management Systems in Production Engineering
JF - Management Systems in Production Engineering
SN - 2299-0461
IS - 3
ER -