Techno-trust and rational trust in technology: A conceptual investigation

Pertti Saariluoma (Corresponding author), Hannu Karvonen, Rebekah Rousi

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

Trust is essential when using technology. If people do not trust new technology, they do not accept it. If people do not accept new technologies such as autonomous ships, their development is hampered in the absence of financial support. The importance of trust brings into question the essential conceptual components of phenomena that contribute to trust. This knowledge is required for the basis of investigating trust in technology. Especially, it is important to understand why humans trust. The reasons can be intuitive but they can also be supported by rational arguments. The latter type of trust can be called rational trust. A beneficial way of considering rational trust in technology can be reached by defining aspects of technologies that should be investigated when attempting to design for trust in technology. Therefore, the basic conceptual dimensions of technology supported actions are analyzed in order to define the essential elements of rational trust in technology.

Original languageEnglish
Title of host publicationHuman Work Interaction Design
Subtitle of host publicationDesigning Engaging Automation HWID 2018
EditorsJosé Abdelnour-Nocera, Barbara Rita Barricelli, Torkil Clemmensen, Virpi Roto, Pedro Campos, Arminda Lopes, Frederica Gonçalves
PublisherSpringer
Pages283-293
Number of pages11
ISBN (Electronic)978-3-030-05297-3
ISBN (Print)978-3-030-05296-6
DOIs
Publication statusE-pub ahead of print - 1 Jan 2019
MoE publication typeA4 Article in a conference publication
Event5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018 - Espoo, Finland
Duration: 20 Aug 201821 Aug 2018
Conference number: 5

Publication series

SeriesIFIP Advances in Information and Communication Technology
Volume544
ISSN1868-4238

Conference

Conference5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018
Abbreviated titleHWID 2018
CountryFinland
CityEspoo
Period20/08/1821/08/18

Keywords

  • Design
  • Human-technology interaction
  • Rational trust
  • Techno-trust

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