Techno-trust and rational trust in technology: A conceptual investigation

Pertti Saariluoma; Hannu Karvonen; Rebekah Rousi

doi:10.1007/978-3-030-05297-3_19

Techno-trust and rational trust in technology: A conceptual investigation

Pertti Saariluoma^* (Corresponding author), Hannu Karvonen, Rebekah Rousi

^*Corresponding author for this work

University of Jyväskylä

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

6 Citations (Scopus)

Abstract

Trust is essential when using technology. If people do not trust new technology, they do not accept it. If people do not accept new technologies such as autonomous ships, their development is hampered in the absence of financial support. The importance of trust brings into question the essential conceptual components of phenomena that contribute to trust. This knowledge is required for the basis of investigating trust in technology. Especially, it is important to understand why humans trust. The reasons can be intuitive but they can also be supported by rational arguments. The latter type of trust can be called rational trust. A beneficial way of considering rational trust in technology can be reached by defining aspects of technologies that should be investigated when attempting to design for trust in technology. Therefore, the basic conceptual dimensions of technology supported actions are analyzed in order to define the essential elements of rational trust in technology.

Original language	English
Title of host publication	Human Work Interaction Design
Subtitle of host publication	Designing Engaging Automation HWID 2018
Editors	José Abdelnour-Nocera, Barbara Rita Barricelli, Torkil Clemmensen, Virpi Roto, Pedro Campos, Arminda Lopes, Frederica Gonçalves
Place of Publication	Cham
Publisher	Springer
Pages	283-293
ISBN (Electronic)	978-3-030-05297-3
ISBN (Print)	978-3-030-05296-6
DOIs	https://doi.org/10.1007/978-3-030-05297-3_19
Publication status	Published - 2019
MoE publication type	A4 Article in a conference publication
Event	5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018 - Espoo, Finland Duration: 20 Aug 2018 → 21 Aug 2018 Conference number: 5

Publication series

Series	IFIP Advances in Information and Communication Technology
Volume	544
ISSN	1868-4238

Conference

Conference	5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018
Abbreviated title	HWID 2018
Country/Territory	Finland
City	Espoo
Period	20/08/18 → 21/08/18

Keywords

Design
Human-technology interaction
Rational trust
Techno-trust

Access to Document

10.1007/978-3-030-05297-3_19

Cite this

Saariluoma, P., Karvonen, H., & Rousi, R. (2019). Techno-trust and rational trust in technology: A conceptual investigation. In J. Abdelnour-Nocera, B. R. Barricelli, T. Clemmensen, V. Roto, P. Campos, A. Lopes, & F. Gonçalves (Eds.), Human Work Interaction Design: Designing Engaging Automation HWID 2018 (pp. 283-293). Springer. https://doi.org/10.1007/978-3-030-05297-3_19

Saariluoma, Pertti ; Karvonen, Hannu ; Rousi, Rebekah. / Techno-trust and rational trust in technology : A conceptual investigation. Human Work Interaction Design: Designing Engaging Automation HWID 2018. editor / José Abdelnour-Nocera ; Barbara Rita Barricelli ; Torkil Clemmensen ; Virpi Roto ; Pedro Campos ; Arminda Lopes ; Frederica Gonçalves. Cham : Springer, 2019. pp. 283-293 (IFIP Advances in Information and Communication Technology, Vol. 544).

@inproceedings{f035a2ab78db4fa5a5f1201f5a29ff71,

title = "Techno-trust and rational trust in technology: A conceptual investigation",

abstract = "Trust is essential when using technology. If people do not trust new technology, they do not accept it. If people do not accept new technologies such as autonomous ships, their development is hampered in the absence of financial support. The importance of trust brings into question the essential conceptual components of phenomena that contribute to trust. This knowledge is required for the basis of investigating trust in technology. Especially, it is important to understand why humans trust. The reasons can be intuitive but they can also be supported by rational arguments. The latter type of trust can be called rational trust. A beneficial way of considering rational trust in technology can be reached by defining aspects of technologies that should be investigated when attempting to design for trust in technology. Therefore, the basic conceptual dimensions of technology supported actions are analyzed in order to define the essential elements of rational trust in technology.",

keywords = "Design, Human-technology interaction, Rational trust, Techno-trust",

author = "Pertti Saariluoma and Hannu Karvonen and Rebekah Rousi",

year = "2019",

doi = "10.1007/978-3-030-05297-3_19",

language = "English",

isbn = "978-3-030-05296-6",

series = "IFIP Advances in Information and Communication Technology",

publisher = "Springer",

pages = "283--293",

editor = "Jos{\'e} Abdelnour-Nocera and Barricelli, {Barbara Rita} and Torkil Clemmensen and Virpi Roto and Pedro Campos and Arminda Lopes and Frederica Gon{\c c}alves",

booktitle = "Human Work Interaction Design",

address = "Germany",

note = "5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018, HWID 2018 ; Conference date: 20-08-2018 Through 21-08-2018",

}

Saariluoma, P, Karvonen, H & Rousi, R 2019, Techno-trust and rational trust in technology: A conceptual investigation. in J Abdelnour-Nocera, BR Barricelli, T Clemmensen, V Roto, P Campos, A Lopes & F Gonçalves (eds), Human Work Interaction Design: Designing Engaging Automation HWID 2018. Springer, Cham, IFIP Advances in Information and Communication Technology, vol. 544, pp. 283-293, 5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018, Espoo, Finland, 20/08/18. https://doi.org/10.1007/978-3-030-05297-3_19

Techno-trust and rational trust in technology: A conceptual investigation. / Saariluoma, Pertti (Corresponding author); Karvonen, Hannu; Rousi, Rebekah.
Human Work Interaction Design: Designing Engaging Automation HWID 2018. ed. / José Abdelnour-Nocera; Barbara Rita Barricelli; Torkil Clemmensen; Virpi Roto; Pedro Campos; Arminda Lopes; Frederica Gonçalves. Cham: Springer, 2019. p. 283-293 (IFIP Advances in Information and Communication Technology, Vol. 544).

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

TY - GEN

T1 - Techno-trust and rational trust in technology

T2 - 5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018

AU - Saariluoma, Pertti

AU - Karvonen, Hannu

AU - Rousi, Rebekah

N1 - Conference code: 5

PY - 2019

Y1 - 2019

N2 - Trust is essential when using technology. If people do not trust new technology, they do not accept it. If people do not accept new technologies such as autonomous ships, their development is hampered in the absence of financial support. The importance of trust brings into question the essential conceptual components of phenomena that contribute to trust. This knowledge is required for the basis of investigating trust in technology. Especially, it is important to understand why humans trust. The reasons can be intuitive but they can also be supported by rational arguments. The latter type of trust can be called rational trust. A beneficial way of considering rational trust in technology can be reached by defining aspects of technologies that should be investigated when attempting to design for trust in technology. Therefore, the basic conceptual dimensions of technology supported actions are analyzed in order to define the essential elements of rational trust in technology.

AB - Trust is essential when using technology. If people do not trust new technology, they do not accept it. If people do not accept new technologies such as autonomous ships, their development is hampered in the absence of financial support. The importance of trust brings into question the essential conceptual components of phenomena that contribute to trust. This knowledge is required for the basis of investigating trust in technology. Especially, it is important to understand why humans trust. The reasons can be intuitive but they can also be supported by rational arguments. The latter type of trust can be called rational trust. A beneficial way of considering rational trust in technology can be reached by defining aspects of technologies that should be investigated when attempting to design for trust in technology. Therefore, the basic conceptual dimensions of technology supported actions are analyzed in order to define the essential elements of rational trust in technology.

KW - Design

KW - Human-technology interaction

KW - Rational trust

KW - Techno-trust

UR - http://www.scopus.com/inward/record.url?scp=85059904840&partnerID=8YFLogxK

U2 - 10.1007/978-3-030-05297-3_19

DO - 10.1007/978-3-030-05297-3_19

M3 - Conference article in proceedings

AN - SCOPUS:85059904840

SN - 978-3-030-05296-6

T3 - IFIP Advances in Information and Communication Technology

SP - 283

EP - 293

BT - Human Work Interaction Design

A2 - Abdelnour-Nocera, José

A2 - Barricelli, Barbara Rita

A2 - Clemmensen, Torkil

A2 - Roto, Virpi

A2 - Campos, Pedro

A2 - Lopes, Arminda

A2 - Gonçalves, Frederica

PB - Springer

CY - Cham

Y2 - 20 August 2018 through 21 August 2018

ER -

Saariluoma P, Karvonen H, Rousi R. Techno-trust and rational trust in technology: A conceptual investigation. In Abdelnour-Nocera J, Barricelli BR, Clemmensen T, Roto V, Campos P, Lopes A, Gonçalves F, editors, Human Work Interaction Design: Designing Engaging Automation HWID 2018. Cham: Springer. 2019. p. 283-293. (IFIP Advances in Information and Communication Technology, Vol. 544). doi: 10.1007/978-3-030-05297-3_19

Techno-trust and rational trust in technology: A conceptual investigation

Abstract

Publication series

Conference

Keywords

Access to Document

Other files and links

Fingerprint

Cite this