Techno-trust and rational trust in technology: A conceptual investigation

Pertti Saariluoma (Corresponding author), Hannu Karvonen, Rebekah Rousi

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    Abstract

    Trust is essential when using technology. If people do not trust new technology, they do not accept it. If people do not accept new technologies such as autonomous ships, their development is hampered in the absence of financial support. The importance of trust brings into question the essential conceptual components of phenomena that contribute to trust. This knowledge is required for the basis of investigating trust in technology. Especially, it is important to understand why humans trust. The reasons can be intuitive but they can also be supported by rational arguments. The latter type of trust can be called rational trust. A beneficial way of considering rational trust in technology can be reached by defining aspects of technologies that should be investigated when attempting to design for trust in technology. Therefore, the basic conceptual dimensions of technology supported actions are analyzed in order to define the essential elements of rational trust in technology.

    Original languageEnglish
    Title of host publicationHuman Work Interaction Design
    Subtitle of host publicationDesigning Engaging Automation HWID 2018
    EditorsJosé Abdelnour-Nocera, Barbara Rita Barricelli, Torkil Clemmensen, Virpi Roto, Pedro Campos, Arminda Lopes, Frederica Gonçalves
    PublisherSpringer
    Pages283-293
    Number of pages11
    ISBN (Electronic)978-3-030-05297-3
    ISBN (Print)978-3-030-05296-6
    DOIs
    Publication statusE-pub ahead of print - 1 Jan 2019
    MoE publication typeA4 Article in a conference publication
    Event5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018 - Espoo, Finland
    Duration: 20 Aug 201821 Aug 2018
    Conference number: 5

    Publication series

    SeriesIFIP Advances in Information and Communication Technology
    Volume544
    ISSN1868-4238

    Conference

    Conference5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018
    Abbreviated titleHWID 2018
    CountryFinland
    CityEspoo
    Period20/08/1821/08/18

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    Keywords

    • Design
    • Human-technology interaction
    • Rational trust
    • Techno-trust

    Cite this

    Saariluoma, P., Karvonen, H., & Rousi, R. (2019). Techno-trust and rational trust in technology: A conceptual investigation. In J. Abdelnour-Nocera, B. R. Barricelli, T. Clemmensen, V. Roto, P. Campos, A. Lopes, & F. Gonçalves (Eds.), Human Work Interaction Design: Designing Engaging Automation HWID 2018 (pp. 283-293). Springer. IFIP Advances in Information and Communication Technology, Vol.. 544 https://doi.org/10.1007/978-3-030-05297-3_19
    Saariluoma, Pertti ; Karvonen, Hannu ; Rousi, Rebekah. / Techno-trust and rational trust in technology : A conceptual investigation. Human Work Interaction Design: Designing Engaging Automation HWID 2018. editor / José Abdelnour-Nocera ; Barbara Rita Barricelli ; Torkil Clemmensen ; Virpi Roto ; Pedro Campos ; Arminda Lopes ; Frederica Gonçalves. Springer, 2019. pp. 283-293 (IFIP Advances in Information and Communication Technology, Vol. 544).
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    title = "Techno-trust and rational trust in technology: A conceptual investigation",
    abstract = "Trust is essential when using technology. If people do not trust new technology, they do not accept it. If people do not accept new technologies such as autonomous ships, their development is hampered in the absence of financial support. The importance of trust brings into question the essential conceptual components of phenomena that contribute to trust. This knowledge is required for the basis of investigating trust in technology. Especially, it is important to understand why humans trust. The reasons can be intuitive but they can also be supported by rational arguments. The latter type of trust can be called rational trust. A beneficial way of considering rational trust in technology can be reached by defining aspects of technologies that should be investigated when attempting to design for trust in technology. Therefore, the basic conceptual dimensions of technology supported actions are analyzed in order to define the essential elements of rational trust in technology.",
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    Saariluoma, P, Karvonen, H & Rousi, R 2019, Techno-trust and rational trust in technology: A conceptual investigation. in J Abdelnour-Nocera, BR Barricelli, T Clemmensen, V Roto, P Campos, A Lopes & F Gonçalves (eds), Human Work Interaction Design: Designing Engaging Automation HWID 2018. Springer, IFIP Advances in Information and Communication Technology, vol. 544, pp. 283-293, 5th IFIP WG 13.6 Working Conference on Human Work Interaction Design, HWID 2018, Espoo, Finland, 20/08/18. https://doi.org/10.1007/978-3-030-05297-3_19

    Techno-trust and rational trust in technology : A conceptual investigation. / Saariluoma, Pertti (Corresponding author); Karvonen, Hannu; Rousi, Rebekah.

    Human Work Interaction Design: Designing Engaging Automation HWID 2018. ed. / José Abdelnour-Nocera; Barbara Rita Barricelli; Torkil Clemmensen; Virpi Roto; Pedro Campos; Arminda Lopes; Frederica Gonçalves. Springer, 2019. p. 283-293 (IFIP Advances in Information and Communication Technology, Vol. 544).

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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    Saariluoma P, Karvonen H, Rousi R. Techno-trust and rational trust in technology: A conceptual investigation. In Abdelnour-Nocera J, Barricelli BR, Clemmensen T, Roto V, Campos P, Lopes A, Gonçalves F, editors, Human Work Interaction Design: Designing Engaging Automation HWID 2018. Springer. 2019. p. 283-293. (IFIP Advances in Information and Communication Technology, Vol. 544). https://doi.org/10.1007/978-3-030-05297-3_19