Technology Concepts to Improve Knowledge Sharing During Maintenance

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

Industrial maintenance is a complex and knowledge-intensive field. Maintenance technicians need to have special professional skills and easy access to versatile and situationally relevant knowledge. The aim of this paper is to understand the nature and needs of maintenance work and to propose new technology concepts so as to support knowledge gathering and sharing. As a result of studies in two maintenance cases, it was found that communication between different actors is a key element in maintenance. Therefore, three different technology concepts were proposed in order to support and enhance communication. These concepts include augmented reality and wearable technologies that will provide new and efficient ways to help maintenance technicians in gathering and sharing task-specific information and long-term knowledge. In the next phase of this on-going research project, these technology concepts will be tested and evaluated with maintenance technicians.
Original languageEnglish
Title of host publicationACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions
EditorsAlma Leora Culén, Leslie Miller, Irini Giannopulu, Birgit Gersbeck-Schierholz
PublisherInternational Academy, Research, and Industry Association IARIA
Pages429-435
ISBN (Print)978-1-61208-468-8
Publication statusPublished - 2016
MoE publication typeA4 Article in a conference publication
Event9th International Conference on Advances in Computer-Human Interactions, ACHI 2016 - Venice, Italy
Duration: 24 Apr 201628 Apr 2016
Conference number: 9

Conference

Conference9th International Conference on Advances in Computer-Human Interactions, ACHI 2016
Abbreviated titleACHI 2016
CountryItaly
CityVenice
Period24/04/1628/04/16

Fingerprint

Augmented reality
Communication
Wearable technology

Keywords

  • maintenance
  • knowledge
  • technology concept
  • augmented reality
  • wearables

Cite this

Aromaa, S., Aaltonen, I., & Väätänen, A. (2016). Technology Concepts to Improve Knowledge Sharing During Maintenance. In A. L. Culén, L. Miller, I. Giannopulu, & B. Gersbeck-Schierholz (Eds.), ACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions (pp. 429-435). International Academy, Research, and Industry Association IARIA.
Aromaa, Susanna ; Aaltonen, Iina ; Väätänen, Antti. / Technology Concepts to Improve Knowledge Sharing During Maintenance. ACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions. editor / Alma Leora Culén ; Leslie Miller ; Irini Giannopulu ; Birgit Gersbeck-Schierholz. International Academy, Research, and Industry Association IARIA, 2016. pp. 429-435
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title = "Technology Concepts to Improve Knowledge Sharing During Maintenance",
abstract = "Industrial maintenance is a complex and knowledge-intensive field. Maintenance technicians need to have special professional skills and easy access to versatile and situationally relevant knowledge. The aim of this paper is to understand the nature and needs of maintenance work and to propose new technology concepts so as to support knowledge gathering and sharing. As a result of studies in two maintenance cases, it was found that communication between different actors is a key element in maintenance. Therefore, three different technology concepts were proposed in order to support and enhance communication. These concepts include augmented reality and wearable technologies that will provide new and efficient ways to help maintenance technicians in gathering and sharing task-specific information and long-term knowledge. In the next phase of this on-going research project, these technology concepts will be tested and evaluated with maintenance technicians.",
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Aromaa, S, Aaltonen, I & Väätänen, A 2016, Technology Concepts to Improve Knowledge Sharing During Maintenance. in AL Culén, L Miller, I Giannopulu & B Gersbeck-Schierholz (eds), ACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions. International Academy, Research, and Industry Association IARIA, pp. 429-435, 9th International Conference on Advances in Computer-Human Interactions, ACHI 2016, Venice, Italy, 24/04/16.

Technology Concepts to Improve Knowledge Sharing During Maintenance. / Aromaa, Susanna; Aaltonen, Iina; Väätänen, Antti.

ACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions. ed. / Alma Leora Culén; Leslie Miller; Irini Giannopulu; Birgit Gersbeck-Schierholz. International Academy, Research, and Industry Association IARIA, 2016. p. 429-435.

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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N2 - Industrial maintenance is a complex and knowledge-intensive field. Maintenance technicians need to have special professional skills and easy access to versatile and situationally relevant knowledge. The aim of this paper is to understand the nature and needs of maintenance work and to propose new technology concepts so as to support knowledge gathering and sharing. As a result of studies in two maintenance cases, it was found that communication between different actors is a key element in maintenance. Therefore, three different technology concepts were proposed in order to support and enhance communication. These concepts include augmented reality and wearable technologies that will provide new and efficient ways to help maintenance technicians in gathering and sharing task-specific information and long-term knowledge. In the next phase of this on-going research project, these technology concepts will be tested and evaluated with maintenance technicians.

AB - Industrial maintenance is a complex and knowledge-intensive field. Maintenance technicians need to have special professional skills and easy access to versatile and situationally relevant knowledge. The aim of this paper is to understand the nature and needs of maintenance work and to propose new technology concepts so as to support knowledge gathering and sharing. As a result of studies in two maintenance cases, it was found that communication between different actors is a key element in maintenance. Therefore, three different technology concepts were proposed in order to support and enhance communication. These concepts include augmented reality and wearable technologies that will provide new and efficient ways to help maintenance technicians in gathering and sharing task-specific information and long-term knowledge. In the next phase of this on-going research project, these technology concepts will be tested and evaluated with maintenance technicians.

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Aromaa S, Aaltonen I, Väätänen A. Technology Concepts to Improve Knowledge Sharing During Maintenance. In Culén AL, Miller L, Giannopulu I, Gersbeck-Schierholz B, editors, ACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions. International Academy, Research, and Industry Association IARIA. 2016. p. 429-435