Technology Concepts to Improve Knowledge Sharing During Maintenance

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    Abstract

    Industrial maintenance is a complex and knowledge-intensive field. Maintenance technicians need to have special professional skills and easy access to versatile and situationally relevant knowledge. The aim of this paper is to understand the nature and needs of maintenance work and to propose new technology concepts so as to support knowledge gathering and sharing. As a result of studies in two maintenance cases, it was found that communication between different actors is a key element in maintenance. Therefore, three different technology concepts were proposed in order to support and enhance communication. These concepts include augmented reality and wearable technologies that will provide new and efficient ways to help maintenance technicians in gathering and sharing task-specific information and long-term knowledge. In the next phase of this on-going research project, these technology concepts will be tested and evaluated with maintenance technicians.
    Original languageEnglish
    Title of host publicationACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions
    EditorsAlma Leora Culén, Leslie Miller, Irini Giannopulu, Birgit Gersbeck-Schierholz
    PublisherInternational Academy, Research, and Industry Association IARIA
    Pages429-435
    ISBN (Print)978-1-61208-468-8
    Publication statusPublished - 2016
    MoE publication typeA4 Article in a conference publication
    Event9th International Conference on Advances in Computer-Human Interactions, ACHI 2016 - Venice, Italy
    Duration: 24 Apr 201628 Apr 2016
    Conference number: 9

    Conference

    Conference9th International Conference on Advances in Computer-Human Interactions, ACHI 2016
    Abbreviated titleACHI 2016
    CountryItaly
    CityVenice
    Period24/04/1628/04/16

    Keywords

    • maintenance
    • knowledge
    • technology concept
    • augmented reality
    • wearables

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