Technology Concepts to Improve Knowledge Sharing During Maintenance

Susanna Aromaa; Iina Aaltonen; Antti Väätänen

Technology Concepts to Improve Knowledge Sharing During Maintenance

Susanna Aromaa, Iina Aaltonen, Antti Väätänen

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

Abstract

Industrial maintenance is a complex and knowledge-intensive field. Maintenance technicians need to have special professional skills and easy access to versatile and situationally relevant knowledge. The aim of this paper is to understand the nature and needs of maintenance work and to propose new technology concepts so as to support knowledge gathering and sharing. As a result of studies in two maintenance cases, it was found that communication between different actors is a key element in maintenance. Therefore, three different technology concepts were proposed in order to support and enhance communication. These concepts include augmented reality and wearable technologies that will provide new and efficient ways to help maintenance technicians in gathering and sharing task-specific information and long-term knowledge. In the next phase of this on-going research project, these technology concepts will be tested and evaluated with maintenance technicians.

Original language	English
Title of host publication	ACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions
Editors	Alma Leora Culén, Leslie Miller, Irini Giannopulu, Birgit Gersbeck-Schierholz
Publisher	International Academy, Research, and Industry Association IARIA
Pages	429-435
ISBN (Print)	978-1-61208-468-8
Publication status	Published - 2016
MoE publication type	A4 Article in a conference publication
Event	9th International Conference on Advances in Computer-Human Interactions, ACHI 2016 - Venice, Italy Duration: 24 Apr 2016 → 28 Apr 2016 Conference number: 9

Conference

Conference	9th International Conference on Advances in Computer-Human Interactions, ACHI 2016
Abbreviated title	ACHI 2016
Country/Territory	Italy
City	Venice
Period	24/04/16 → 28/04/16

Keywords

maintenance
knowledge
technology concept
augmented reality
wearables

Access to Document

http://www.thinkmind.org/index.php?view=article&articleid=achi_2016_20_30_20226

S-STEP: Smart technologies for lifecycle performance
Kaasinen, E. (Manager), Aromaa, S. (Participant) & Åman, R. (Participant)
1/06/14 → 31/12/16
Project: Business Finland project

Cite this

Aromaa, S., Aaltonen, I., & Väätänen, A. (2016). Technology Concepts to Improve Knowledge Sharing During Maintenance. In A. L. Culén, L. Miller, I. Giannopulu, & B. Gersbeck-Schierholz (Eds.), ACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions (pp. 429-435). International Academy, Research, and Industry Association IARIA. http://www.thinkmind.org/index.php?view=article&articleid=achi_2016_20_30_20226

Aromaa, Susanna ; Aaltonen, Iina ; Väätänen, Antti. / Technology Concepts to Improve Knowledge Sharing During Maintenance. ACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions. editor / Alma Leora Culén ; Leslie Miller ; Irini Giannopulu ; Birgit Gersbeck-Schierholz. International Academy, Research, and Industry Association IARIA, 2016. pp. 429-435

@inproceedings{cedded8f07fa4a379f3423b8e0cac179,

title = "Technology Concepts to Improve Knowledge Sharing During Maintenance",

abstract = "Industrial maintenance is a complex and knowledge-intensive field. Maintenance technicians need to have special professional skills and easy access to versatile and situationally relevant knowledge. The aim of this paper is to understand the nature and needs of maintenance work and to propose new technology concepts so as to support knowledge gathering and sharing. As a result of studies in two maintenance cases, it was found that communication between different actors is a key element in maintenance. Therefore, three different technology concepts were proposed in order to support and enhance communication. These concepts include augmented reality and wearable technologies that will provide new and efficient ways to help maintenance technicians in gathering and sharing task-specific information and long-term knowledge. In the next phase of this on-going research project, these technology concepts will be tested and evaluated with maintenance technicians.",

keywords = "maintenance, knowledge, technology concept, augmented reality, wearables",

author = "Susanna Aromaa and Iina Aaltonen and Antti V{\"a}{\"a}t{\"a}nen",

note = "Project : 108347 ; 9th International Conference on Advances in Computer-Human Interactions, ACHI 2016, ACHI 2016 ; Conference date: 24-04-2016 Through 28-04-2016",

year = "2016",

language = "English",

isbn = "978-1-61208-468-8",

pages = "429--435",

editor = "Cul{\'e}n, {Alma Leora} and Leslie Miller and Irini Giannopulu and Birgit Gersbeck-Schierholz",

booktitle = "ACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions",

publisher = "International Academy, Research, and Industry Association IARIA",

address = "United States",

}

Aromaa, S, Aaltonen, I & Väätänen, A 2016, Technology Concepts to Improve Knowledge Sharing During Maintenance. in AL Culén, L Miller, I Giannopulu & B Gersbeck-Schierholz (eds), ACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions. International Academy, Research, and Industry Association IARIA, pp. 429-435, 9th International Conference on Advances in Computer-Human Interactions, ACHI 2016, Venice, Italy, 24/04/16. <http://www.thinkmind.org/index.php?view=article&articleid=achi_2016_20_30_20226>

Technology Concepts to Improve Knowledge Sharing During Maintenance. / Aromaa, Susanna; Aaltonen, Iina; Väätänen, Antti.
ACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions. ed. / Alma Leora Culén; Leslie Miller; Irini Giannopulu; Birgit Gersbeck-Schierholz. International Academy, Research, and Industry Association IARIA, 2016. p. 429-435.

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Scientific › peer-review

TY - GEN

T1 - Technology Concepts to Improve Knowledge Sharing During Maintenance

AU - Aromaa, Susanna

AU - Aaltonen, Iina

AU - Väätänen, Antti

N1 - Conference code: 9

PY - 2016

Y1 - 2016

N2 - Industrial maintenance is a complex and knowledge-intensive field. Maintenance technicians need to have special professional skills and easy access to versatile and situationally relevant knowledge. The aim of this paper is to understand the nature and needs of maintenance work and to propose new technology concepts so as to support knowledge gathering and sharing. As a result of studies in two maintenance cases, it was found that communication between different actors is a key element in maintenance. Therefore, three different technology concepts were proposed in order to support and enhance communication. These concepts include augmented reality and wearable technologies that will provide new and efficient ways to help maintenance technicians in gathering and sharing task-specific information and long-term knowledge. In the next phase of this on-going research project, these technology concepts will be tested and evaluated with maintenance technicians.

AB - Industrial maintenance is a complex and knowledge-intensive field. Maintenance technicians need to have special professional skills and easy access to versatile and situationally relevant knowledge. The aim of this paper is to understand the nature and needs of maintenance work and to propose new technology concepts so as to support knowledge gathering and sharing. As a result of studies in two maintenance cases, it was found that communication between different actors is a key element in maintenance. Therefore, three different technology concepts were proposed in order to support and enhance communication. These concepts include augmented reality and wearable technologies that will provide new and efficient ways to help maintenance technicians in gathering and sharing task-specific information and long-term knowledge. In the next phase of this on-going research project, these technology concepts will be tested and evaluated with maintenance technicians.

KW - maintenance

KW - knowledge

KW - technology concept

KW - augmented reality

KW - wearables

M3 - Conference article in proceedings

SN - 978-1-61208-468-8

SP - 429

EP - 435

BT - ACHI 2016: The Ninth International Conference on Advances in Computer-Human Interactions

A2 - Culén, Alma Leora

A2 - Miller, Leslie

A2 - Giannopulu, Irini

A2 - Gersbeck-Schierholz, Birgit

PB - International Academy, Research, and Industry Association IARIA

T2 - 9th International Conference on Advances in Computer-Human Interactions, ACHI 2016

Y2 - 24 April 2016 through 28 April 2016

ER -

Technology Concepts to Improve Knowledge Sharing During Maintenance

Abstract

Conference

Keywords

Access to Document

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Projects

S-STEP: Smart technologies for lifecycle performance

Cite this