Technology disruptions as enablers of organizational and social innovation in digitalized environment

Heli Koski, Helinä Melkas, Martti Mäntylä, Roel Pieters, Rauli Svento, Tuomo Särkikoski, Heli Talja, Juha Hyyppä, Harri Kaartinen, Hannu Hyyppä, Leena Matikainen

Research output: Book/ReportReport

Abstract

This paper illustrates how disruptive technologies primarily shaking the functioning of service sector are spreading to the manufacturing industries, and vice versa, and further change the roles of consumers and users. Software and data that first transformed the provision of services now lead the transition of traditional manufacturing companies towards the production of smart, connected products and fundamentally transform their operation and management. Along with the datafication of manufacturing companies, certain advanced digital technologies such as robotics originally developed for manufacturing purposes find their applications in services. Co-evolution of technology and service innovation will be in the center of transformation of health services towards the adoption of new service and care models with assistive and socially intelligent robots. Our paper also addresses that technology disruptions in a digitalized environment enable and facilitate transformation of consumers from mere end-users to active market participants who may not only design or customize products for their own needs but also to become active market players on the supply side. Technology disruptions may also challenge existing institutions. For instance, convergence of robotics and surveying resulting in decentralized, distributed collection of geographic data by vehicles equipped with sensors may make national mapping agencies obsolete.
Original languageEnglish
Number of pages18
Publication statusPublished - 2016
MoE publication typeD4 Published development or research report or study

Publication series

SeriesETLA Working Papers
Volume45
ISSN2323-2420

Fingerprint

Enablers
Robotics
Disruption
Social innovation
Manufacturing companies
Organizational innovation
Service innovation
Service sector
Health services
Robot
Sensor
Functioning
Manufacturing industries
Disruptive technology
Digital technology
Supply side
End users
New services
Manufacturing
Coevolution

Keywords

  • technology disruptions
  • digitalization
  • IoT
  • robotics
  • point clouds
  • renewable energy

Cite this

Koski, H., Melkas, H., Mäntylä, M., Pieters, R., Svento, R., Särkikoski, T., ... Matikainen, L. (2016). Technology disruptions as enablers of organizational and social innovation in digitalized environment. ETLA Working Papers, Vol.. 45
Koski, Heli ; Melkas, Helinä ; Mäntylä, Martti ; Pieters, Roel ; Svento, Rauli ; Särkikoski, Tuomo ; Talja, Heli ; Hyyppä, Juha ; Kaartinen, Harri ; Hyyppä, Hannu ; Matikainen, Leena. / Technology disruptions as enablers of organizational and social innovation in digitalized environment. 2016. 18 p. (ETLA Working Papers, Vol. 45).
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abstract = "This paper illustrates how disruptive technologies primarily shaking the functioning of service sector are spreading to the manufacturing industries, and vice versa, and further change the roles of consumers and users. Software and data that first transformed the provision of services now lead the transition of traditional manufacturing companies towards the production of smart, connected products and fundamentally transform their operation and management. Along with the datafication of manufacturing companies, certain advanced digital technologies such as robotics originally developed for manufacturing purposes find their applications in services. Co-evolution of technology and service innovation will be in the center of transformation of health services towards the adoption of new service and care models with assistive and socially intelligent robots. Our paper also addresses that technology disruptions in a digitalized environment enable and facilitate transformation of consumers from mere end-users to active market participants who may not only design or customize products for their own needs but also to become active market players on the supply side. Technology disruptions may also challenge existing institutions. For instance, convergence of robotics and surveying resulting in decentralized, distributed collection of geographic data by vehicles equipped with sensors may make national mapping agencies obsolete.",
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Koski, H, Melkas, H, Mäntylä, M, Pieters, R, Svento, R, Särkikoski, T, Talja, H, Hyyppä, J, Kaartinen, H, Hyyppä, H & Matikainen, L 2016, Technology disruptions as enablers of organizational and social innovation in digitalized environment. ETLA Working Papers, vol. 45.

Technology disruptions as enablers of organizational and social innovation in digitalized environment. / Koski, Heli; Melkas, Helinä; Mäntylä, Martti; Pieters, Roel; Svento, Rauli; Särkikoski, Tuomo; Talja, Heli; Hyyppä, Juha; Kaartinen, Harri; Hyyppä, Hannu; Matikainen, Leena.

2016. 18 p. (ETLA Working Papers, Vol. 45).

Research output: Book/ReportReport

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AU - Särkikoski, Tuomo

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AU - Hyyppä, Juha

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AU - Hyyppä, Hannu

AU - Matikainen, Leena

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Koski H, Melkas H, Mäntylä M, Pieters R, Svento R, Särkikoski T et al. Technology disruptions as enablers of organizational and social innovation in digitalized environment. 2016. 18 p. (ETLA Working Papers, Vol. 45).