Technology disruptions as enablers of organizational and social innovation in digitalized environment

Heli Koski, Helinä Melkas, Martti Mäntylä, Roel Pieters, Rauli Svento, Tuomo Särkikoski, Heli Talja, Juha Hyyppä, Harri Kaartinen, Hannu Hyyppä, Leena Matikainen

    Research output: Book/ReportReport

    Abstract

    This paper illustrates how disruptive technologies primarily shaking the functioning of service sector are spreading to the manufacturing industries, and vice versa, and further change the roles of consumers and users. Software and data that first transformed the provision of services now lead the transition of traditional manufacturing companies towards the production of smart, connected products and fundamentally transform their operation and management. Along with the datafication of manufacturing companies, certain advanced digital technologies such as robotics originally developed for manufacturing purposes find their applications in services. Co-evolution of technology and service innovation will be in the center of transformation of health services towards the adoption of new service and care models with assistive and socially intelligent robots. Our paper also addresses that technology disruptions in a digitalized environment enable and facilitate transformation of consumers from mere end-users to active market participants who may not only design or customize products for their own needs but also to become active market players on the supply side. Technology disruptions may also challenge existing institutions. For instance, convergence of robotics and surveying resulting in decentralized, distributed collection of geographic data by vehicles equipped with sensors may make national mapping agencies obsolete.
    Original languageEnglish
    Number of pages18
    Publication statusPublished - 2016
    MoE publication typeD4 Published development or research report or study

    Publication series

    SeriesETLA Working Papers
    Volume45
    ISSN2323-2420

    Fingerprint

    Enablers
    Robotics
    Disruption
    Social innovation
    Manufacturing companies
    Organizational innovation
    Service innovation
    Service sector
    Health services
    Robot
    Sensor
    Functioning
    Manufacturing industries
    Disruptive technology
    Digital technology
    Supply side
    End users
    New services
    Manufacturing
    Coevolution

    Keywords

    • technology disruptions
    • digitalization
    • IoT
    • robotics
    • point clouds
    • renewable energy

    Cite this

    Koski, H., Melkas, H., Mäntylä, M., Pieters, R., Svento, R., Särkikoski, T., ... Matikainen, L. (2016). Technology disruptions as enablers of organizational and social innovation in digitalized environment. ETLA Working Papers, Vol.. 45
    Koski, Heli ; Melkas, Helinä ; Mäntylä, Martti ; Pieters, Roel ; Svento, Rauli ; Särkikoski, Tuomo ; Talja, Heli ; Hyyppä, Juha ; Kaartinen, Harri ; Hyyppä, Hannu ; Matikainen, Leena. / Technology disruptions as enablers of organizational and social innovation in digitalized environment. 2016. 18 p. (ETLA Working Papers, Vol. 45).
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    abstract = "This paper illustrates how disruptive technologies primarily shaking the functioning of service sector are spreading to the manufacturing industries, and vice versa, and further change the roles of consumers and users. Software and data that first transformed the provision of services now lead the transition of traditional manufacturing companies towards the production of smart, connected products and fundamentally transform their operation and management. Along with the datafication of manufacturing companies, certain advanced digital technologies such as robotics originally developed for manufacturing purposes find their applications in services. Co-evolution of technology and service innovation will be in the center of transformation of health services towards the adoption of new service and care models with assistive and socially intelligent robots. Our paper also addresses that technology disruptions in a digitalized environment enable and facilitate transformation of consumers from mere end-users to active market participants who may not only design or customize products for their own needs but also to become active market players on the supply side. Technology disruptions may also challenge existing institutions. For instance, convergence of robotics and surveying resulting in decentralized, distributed collection of geographic data by vehicles equipped with sensors may make national mapping agencies obsolete.",
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    author = "Heli Koski and Helin{\"a} Melkas and Martti M{\"a}ntyl{\"a} and Roel Pieters and Rauli Svento and Tuomo S{\"a}rkikoski and Heli Talja and Juha Hyypp{\"a} and Harri Kaartinen and Hannu Hyypp{\"a} and Leena Matikainen",
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    Koski, H, Melkas, H, Mäntylä, M, Pieters, R, Svento, R, Särkikoski, T, Talja, H, Hyyppä, J, Kaartinen, H, Hyyppä, H & Matikainen, L 2016, Technology disruptions as enablers of organizational and social innovation in digitalized environment. ETLA Working Papers, vol. 45.

    Technology disruptions as enablers of organizational and social innovation in digitalized environment. / Koski, Heli; Melkas, Helinä; Mäntylä, Martti; Pieters, Roel; Svento, Rauli; Särkikoski, Tuomo; Talja, Heli; Hyyppä, Juha; Kaartinen, Harri; Hyyppä, Hannu; Matikainen, Leena.

    2016. 18 p. (ETLA Working Papers, Vol. 45).

    Research output: Book/ReportReport

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    AU - Svento, Rauli

    AU - Särkikoski, Tuomo

    AU - Talja, Heli

    AU - Hyyppä, Juha

    AU - Kaartinen, Harri

    AU - Hyyppä, Hannu

    AU - Matikainen, Leena

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    AB - This paper illustrates how disruptive technologies primarily shaking the functioning of service sector are spreading to the manufacturing industries, and vice versa, and further change the roles of consumers and users. Software and data that first transformed the provision of services now lead the transition of traditional manufacturing companies towards the production of smart, connected products and fundamentally transform their operation and management. Along with the datafication of manufacturing companies, certain advanced digital technologies such as robotics originally developed for manufacturing purposes find their applications in services. Co-evolution of technology and service innovation will be in the center of transformation of health services towards the adoption of new service and care models with assistive and socially intelligent robots. Our paper also addresses that technology disruptions in a digitalized environment enable and facilitate transformation of consumers from mere end-users to active market participants who may not only design or customize products for their own needs but also to become active market players on the supply side. Technology disruptions may also challenge existing institutions. For instance, convergence of robotics and surveying resulting in decentralized, distributed collection of geographic data by vehicles equipped with sensors may make national mapping agencies obsolete.

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    Koski H, Melkas H, Mäntylä M, Pieters R, Svento R, Särkikoski T et al. Technology disruptions as enablers of organizational and social innovation in digitalized environment. 2016. 18 p. (ETLA Working Papers, Vol. 45).