Technology enhancing the service experience in electronic services

    Research output: Chapter in Book/Report/Conference proceedingConference abstract in proceedingsScientific

    Original languageEnglish
    Title of host publicationService competitiveness and cohesion - balancing dynamics in the knowledge society
    Subtitle of host publicationXVII International Reser Conference, 13-15 September 2007, Tampere, Finland : programme and abstracts
    PublisherUniversity of Tampere
    ISBN (Print)978-951-44-7032-5
    Publication statusPublished - 2007
    MoE publication typeNot Eligible
    EventXVII International RESER Conference Service Competitiveness and Cohesion: Balancing Dynamics in the Knowledge Society - Tampere, Finland
    Duration: 13 Jul 200715 Jul 2007

    Conference

    ConferenceXVII International RESER Conference Service Competitiveness and Cohesion
    CountryFinland
    CityTampere
    Period13/07/0715/07/07

    Cite this

    Salonen, J. (2007). Technology enhancing the service experience in electronic services. In Service competitiveness and cohesion - balancing dynamics in the knowledge society: XVII International Reser Conference, 13-15 September 2007, Tampere, Finland : programme and abstracts University of Tampere.