Technology enhancing the service experience in electronic services

Jarno Salonen

Technology enhancing the service experience in electronic services

Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Scientific

Original language	English
Title of host publication	Service competitiveness and cohesion - balancing dynamics in the knowledge society
Subtitle of host publication	XVII International Reser Conference, 13-15 September 2007, Tampere, Finland : programme and abstracts
Publisher	University of Tampere
ISBN (Print)	978-951-44-7032-5
Publication status	Published - 2007
MoE publication type	Not Eligible
Event	XVII International RESER Conference Service Competitiveness and Cohesion: Balancing Dynamics in the Knowledge Society - Tampere, Finland Duration: 13 Jul 2007 → 15 Jul 2007

Conference

Conference	XVII International RESER Conference Service Competitiveness and Cohesion
Country/Territory	Finland
City	Tampere
Period	13/07/07 → 15/07/07

Cite this

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title = "Technology enhancing the service experience in electronic services",

author = "Jarno Salonen",

year = "2007",

language = "English",

isbn = "978-951-44-7032-5",

booktitle = "Service competitiveness and cohesion - balancing dynamics in the knowledge society",

publisher = "University of Tampere",

address = "Finland",

note = "XVII International RESER Conference Service Competitiveness and Cohesion : Balancing Dynamics in the Knowledge Society ; Conference date: 13-07-2007 Through 15-07-2007",

}

Salonen, J 2007, Technology enhancing the service experience in electronic services. in Service competitiveness and cohesion - balancing dynamics in the knowledge society: XVII International Reser Conference, 13-15 September 2007, Tampere, Finland : programme and abstracts. University of Tampere, XVII International RESER Conference Service Competitiveness and Cohesion, Tampere, Finland, 13/07/07.

Technology enhancing the service experience in electronic services. / Salonen, Jarno.
Service competitiveness and cohesion - balancing dynamics in the knowledge society: XVII International Reser Conference, 13-15 September 2007, Tampere, Finland : programme and abstracts. University of Tampere, 2007.

Research output: Chapter in Book/Report/Conference proceeding › Conference abstract in proceedings › Scientific

TY - CHAP

T1 - Technology enhancing the service experience in electronic services

AU - Salonen, Jarno

PY - 2007

Y1 - 2007

M3 - Conference abstract in proceedings

SN - 978-951-44-7032-5

BT - Service competitiveness and cohesion - balancing dynamics in the knowledge society

PB - University of Tampere

T2 - XVII International RESER Conference Service Competitiveness and Cohesion

Y2 - 13 July 2007 through 15 July 2007

ER -