The development of a service business model for manufacturing companies in digital era

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    Abstract

    In the context of manufacturing industries, the digitalization is said to be a fourth industrial revolution. The digitalization is now bringing new opportunities for the traditional services offerings, but manufacturers do not know from where to begin with digitalization. We have developed a conceptual framework for service business development, based on the scientific literature and empirical cases. This framework is used for the development of traditional industrial service business, by taking care of digitalization opportunities as an extension to traditional service offerings. The purpose of this paper is to increase the understanding of digitalized service business development for manufacturing industries.
    Original languageEnglish
    Title of host publicationProceedings of the 5th P&OM World Conference
    Number of pages4
    Publication statusPublished - 2016
    MoE publication typeA4 Article in a conference publication
    Event5th World Conference on Production and Operations Management - Havana International Conference Cente, Havana, Cuba
    Duration: 6 Sep 201610 Sep 2016
    Conference number: 5

    Conference

    Conference5th World Conference on Production and Operations Management
    Abbreviated titleP&OM
    CountryCuba
    CityHavana
    Period6/09/1610/09/16

    Fingerprint

    Service business
    Business model
    Manufacturing companies
    Business development
    Manufacturing industries
    Industrial services
    Conceptual framework
    Industrial revolution

    Keywords

    • service
    • manufacturing
    • digitalization

    Cite this

    @inproceedings{558a5c2a8c1c4dba8fac3f3e44da0d97,
    title = "The development of a service business model for manufacturing companies in digital era",
    abstract = "In the context of manufacturing industries, the digitalization is said to be a fourth industrial revolution. The digitalization is now bringing new opportunities for the traditional services offerings, but manufacturers do not know from where to begin with digitalization. We have developed a conceptual framework for service business development, based on the scientific literature and empirical cases. This framework is used for the development of traditional industrial service business, by taking care of digitalization opportunities as an extension to traditional service offerings. The purpose of this paper is to increase the understanding of digitalized service business development for manufacturing industries.",
    keywords = "service, manufacturing, digitalization",
    author = "Jukka Hemil{\"a}",
    note = "Project code: 109518",
    year = "2016",
    language = "English",
    isbn = "978-959-261-531-1",
    booktitle = "Proceedings of the 5th P&OM World Conference",

    }

    Hemilä, J 2016, The development of a service business model for manufacturing companies in digital era. in Proceedings of the 5th P&OM World Conference. 5th World Conference on Production and Operations Management, Havana, Cuba, 6/09/16.

    The development of a service business model for manufacturing companies in digital era. / Hemilä, Jukka.

    Proceedings of the 5th P&OM World Conference. 2016.

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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    N2 - In the context of manufacturing industries, the digitalization is said to be a fourth industrial revolution. The digitalization is now bringing new opportunities for the traditional services offerings, but manufacturers do not know from where to begin with digitalization. We have developed a conceptual framework for service business development, based on the scientific literature and empirical cases. This framework is used for the development of traditional industrial service business, by taking care of digitalization opportunities as an extension to traditional service offerings. The purpose of this paper is to increase the understanding of digitalized service business development for manufacturing industries.

    AB - In the context of manufacturing industries, the digitalization is said to be a fourth industrial revolution. The digitalization is now bringing new opportunities for the traditional services offerings, but manufacturers do not know from where to begin with digitalization. We have developed a conceptual framework for service business development, based on the scientific literature and empirical cases. This framework is used for the development of traditional industrial service business, by taking care of digitalization opportunities as an extension to traditional service offerings. The purpose of this paper is to increase the understanding of digitalized service business development for manufacturing industries.

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    KW - manufacturing

    KW - digitalization

    M3 - Conference article in proceedings

    SN - 978-959-261-531-1

    BT - Proceedings of the 5th P&OM World Conference

    ER -