The development of the service supply chain for a manufacturing SME

Jukka Hemilä, Jyri Vilko

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

Servitisation has been a widely discussed topic for researchers and practitioners in recent decades. However, the development of the industrial service business is a very challenging task for small and medium-sized manufacturers. We have supported Finnish industrial manufacturers to move from goods-dominant logic (G-D logic) towards service-dominant logic (S-D logic) with a practical step-by-step method. This paper discusses service business development in the context of small and medium-sized manufacturing companies' service supply chain realisation
Original languageEnglish
Title of host publicationProceedings of the 18th International Symposium on Logistigs, ISL 2013
Place of PublicationUK
Publication statusPublished - 2013
MoE publication typeNot Eligible
Event18th International Symposium on Logistics, ISL 2013: Resilient Supply Chains in an Uncertain Environment - Vienna, Austria
Duration: 7 Jul 201310 Jul 2013

Conference

Conference18th International Symposium on Logistics, ISL 2013
Abbreviated titleISL 2013
CountryAustria
CityVienna
Period7/07/1310/07/13

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Keywords

  • Service-Dominant logic
  • service supply chain
  • SME
  • development
  • manufacturing industry

Cite this

Hemilä, J., & Vilko, J. (2013). The development of the service supply chain for a manufacturing SME. In Proceedings of the 18th International Symposium on Logistigs, ISL 2013 [926].