The development of the service supply chain for a manufacturing SME

Jukka Hemilä, Jyri Vilko

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review


    Servitisation has been a widely discussed topic for researchers and practitioners in recent decades. However, the development of the industrial service business is a very challenging task for small and medium-sized manufacturers. We have supported Finnish industrial manufacturers to move from goods-dominant logic (G-D logic) towards service-dominant logic (S-D logic) with a practical step-by-step method. This paper discusses service business development in the context of small and medium-sized manufacturing companies' service supply chain realisation
    Original languageEnglish
    Title of host publicationProceedings of the 18th International Symposium on Logistigs, ISL 2013
    EditorsK.S. Pawar, H. Rogers
    PublisherCentre for Concurrent Enterprise (CCE)
    ISBN (Print)978-0-85358-292-2
    Publication statusPublished - 2013
    MoE publication typeA4 Article in a conference publication
    Event18th International Symposium on Logistics, ISL 2013: Resilient Supply Chains in an Uncertain Environment - Vienna, Austria
    Duration: 7 Jul 201310 Jul 2013


    Conference18th International Symposium on Logistics, ISL 2013
    Abbreviated titleISL 2013


    • Service-Dominant logic
    • service supply chain
    • SME
    • development
    • manufacturing industry


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