The development of the service supply chain for a manufacturing SME

Jukka Hemilä, Jyri Vilko

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review


Servitisation has been a widely discussed topic for researchers and practitioners in recent decades. However, the development of the industrial service business is a very challenging task for small and medium-sized manufacturers. We have supported Finnish industrial manufacturers to move from goods-dominant logic (G-D logic) towards service-dominant logic (S-D logic) with a practical step-by-step method. This paper discusses service business development in the context of small and medium-sized manufacturing companies' service supply chain realisation
Original languageEnglish
Title of host publicationProceedings of the 18th International Symposium on Logistigs, ISL 2013
Place of PublicationUK
PublisherCentre for Concurrent Enterprise (CCE)
ISBN (Print)978-085358-292-2
Publication statusPublished - 2013
MoE publication typeNot Eligible
Event18th International Symposium on Logistics, ISL 2013: Resilient Supply Chains in an Uncertain Environment - Vienna, Austria
Duration: 7 Jul 201310 Jul 2013


Conference18th International Symposium on Logistics, ISL 2013
Abbreviated titleISL 2013


  • Service-Dominant logic
  • service supply chain
  • SME
  • development
  • manufacturing industry


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