The fuzzy front end of experience design: Workshop proceedings

Eija Kaasinen, Hannu Karvonen, Yichen Lu, Jari Varsaluoma, Heli Väätäjä

    Research output: Book/ReportReport


    To start an experience design process, the designers should determine what experience they intend to aim for. How should this decision be made? How can the information from various sources be utilised to define the targeted experience? In which form should the targeted experience be presented so that it can guide the design process? To find answers to the questions above, we organized the workshop "Fuzzy Front End of Experience Design" at the NordiCHI 2014 Conference in Helsinki. The workshop brought together practitioners and academics to share their knowledge and lessons learned, and to explore how to get from the fuzzy front end to a shared vision of the experience to aim for. These proceedings include the workshop position papers that provide examples of experience goal setting from different fields. In addition, we present the results of the workshop activities, where we discussed the characteristics of good experience goals as well as where to find insight and inspiration in the process of experience goal setting.
    Original languageEnglish
    Place of PublicationEspoo
    PublisherVTT Technical Research Centre of Finland
    Number of pages72
    ISBN (Electronic)978-951-38-8213-6
    Publication statusPublished - 2015
    MoE publication typeD4 Published development or research report or study

    Publication series

    SeriesVTT Technology


    • experience design
    • user experience
    • experience goal
    • fuzzy from end


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