The role of risk management in industrial service business

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsProfessional

2 Citations (Scopus)

Abstract

It is widely stated that there is an ongoing transformation process towards more a service-oriented business in the networked environment. From the manufacturing company's point of view, new risks can emerge and old ones can change during the transition process. There is, however, not enough research information concerning the risks and the role of risk management relating to the circumstances of extending the service business. In this paper, some considerations about the suitability of formal risk management practices in those circumstances are made. This paper summarises some findings from four ongoing projects. The findings are analysed together with the literature viewpoints in order to outline a preliminary framework, which describes the study needs in the field of risk management in industrial service business. On the basis of the synthesis, it is concluded that the transition process itself might trigger the need for more flexible risk management process.
Original languageEnglish
Title of host publicationVTT Symposium on Service Science, Technology and Business
Place of PublicationEspoo
PublisherVTT Technical Research Centre of Finland
Pages63-72
ISBN (Electronic)978-951-38-6330-2
ISBN (Print)978-951-38-6329-6
Publication statusPublished - 2008
MoE publication typeNot Eligible
EventVTT Symposium on Service Science, Technology and Business - Espoo, Finland
Duration: 19 Aug 200819 Aug 2008

Publication series

SeriesVTT Symposium
Number253
ISSN0357-9387

Conference

ConferenceVTT Symposium on Service Science, Technology and Business
CountryFinland
CityEspoo
Period19/08/0819/08/08

Fingerprint

Service business
Industrial services
Risk management
Transition process
Trigger
Service-oriented
Manufacturing companies
Management practices
Transformation process
Management process
Information research

Cite this

Lanne, M. (2008). The role of risk management in industrial service business. In VTT Symposium on Service Science, Technology and Business (pp. 63-72). Espoo: VTT Technical Research Centre of Finland. VTT Symposium, No. 253
Lanne, Marinka. / The role of risk management in industrial service business. VTT Symposium on Service Science, Technology and Business. Espoo : VTT Technical Research Centre of Finland, 2008. pp. 63-72 (VTT Symposium; No. 253).
@inproceedings{71ce3c89252749c59d046d4528f3d582,
title = "The role of risk management in industrial service business",
abstract = "It is widely stated that there is an ongoing transformation process towards more a service-oriented business in the networked environment. From the manufacturing company's point of view, new risks can emerge and old ones can change during the transition process. There is, however, not enough research information concerning the risks and the role of risk management relating to the circumstances of extending the service business. In this paper, some considerations about the suitability of formal risk management practices in those circumstances are made. This paper summarises some findings from four ongoing projects. The findings are analysed together with the literature viewpoints in order to outline a preliminary framework, which describes the study needs in the field of risk management in industrial service business. On the basis of the synthesis, it is concluded that the transition process itself might trigger the need for more flexible risk management process.",
author = "Marinka Lanne",
year = "2008",
language = "English",
isbn = "978-951-38-6329-6",
series = "VTT Symposium",
publisher = "VTT Technical Research Centre of Finland",
number = "253",
pages = "63--72",
booktitle = "VTT Symposium on Service Science, Technology and Business",
address = "Finland",

}

Lanne, M 2008, The role of risk management in industrial service business. in VTT Symposium on Service Science, Technology and Business. VTT Technical Research Centre of Finland, Espoo, VTT Symposium, no. 253, pp. 63-72, VTT Symposium on Service Science, Technology and Business , Espoo, Finland, 19/08/08.

The role of risk management in industrial service business. / Lanne, Marinka.

VTT Symposium on Service Science, Technology and Business. Espoo : VTT Technical Research Centre of Finland, 2008. p. 63-72 (VTT Symposium; No. 253).

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsProfessional

TY - GEN

T1 - The role of risk management in industrial service business

AU - Lanne, Marinka

PY - 2008

Y1 - 2008

N2 - It is widely stated that there is an ongoing transformation process towards more a service-oriented business in the networked environment. From the manufacturing company's point of view, new risks can emerge and old ones can change during the transition process. There is, however, not enough research information concerning the risks and the role of risk management relating to the circumstances of extending the service business. In this paper, some considerations about the suitability of formal risk management practices in those circumstances are made. This paper summarises some findings from four ongoing projects. The findings are analysed together with the literature viewpoints in order to outline a preliminary framework, which describes the study needs in the field of risk management in industrial service business. On the basis of the synthesis, it is concluded that the transition process itself might trigger the need for more flexible risk management process.

AB - It is widely stated that there is an ongoing transformation process towards more a service-oriented business in the networked environment. From the manufacturing company's point of view, new risks can emerge and old ones can change during the transition process. There is, however, not enough research information concerning the risks and the role of risk management relating to the circumstances of extending the service business. In this paper, some considerations about the suitability of formal risk management practices in those circumstances are made. This paper summarises some findings from four ongoing projects. The findings are analysed together with the literature viewpoints in order to outline a preliminary framework, which describes the study needs in the field of risk management in industrial service business. On the basis of the synthesis, it is concluded that the transition process itself might trigger the need for more flexible risk management process.

M3 - Conference article in proceedings

SN - 978-951-38-6329-6

T3 - VTT Symposium

SP - 63

EP - 72

BT - VTT Symposium on Service Science, Technology and Business

PB - VTT Technical Research Centre of Finland

CY - Espoo

ER -

Lanne M. The role of risk management in industrial service business. In VTT Symposium on Service Science, Technology and Business. Espoo: VTT Technical Research Centre of Finland. 2008. p. 63-72. (VTT Symposium; No. 253).