Abstract
| Original language | English |
|---|---|
| Title of host publication | VTT Symposium on Service Science, Technology and Business |
| Place of Publication | Espoo |
| Publisher | VTT Technical Research Centre of Finland |
| Pages | 63-72 |
| ISBN (Electronic) | 978-951-38-6330-2 |
| ISBN (Print) | 978-951-38-6329-6 |
| Publication status | Published - 2008 |
| MoE publication type | Not Eligible |
| Event | VTT Symposium on Service Science, Technology and Business - Espoo, Finland Duration: 19 Aug 2008 → 19 Aug 2008 |
Publication series
| Name | VTT Symposium |
|---|---|
| Publisher | VTT |
| Number | 253 |
| ISSN (Print) | 0357-9387 |
| ISSN (Electronic) | 1445-0873 |
Conference
| Conference | VTT Symposium on Service Science, Technology and Business |
|---|---|
| Country | Finland |
| City | Espoo |
| Period | 19/08/08 → 19/08/08 |
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The role of risk management in industrial service business. / Lanne, Marinka.
VTT Symposium on Service Science, Technology and Business. Espoo : VTT Technical Research Centre of Finland, 2008. p. 63-72 (VTT Symposium; No. 253).Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceedings › Professional
TY - GEN
T1 - The role of risk management in industrial service business
AU - Lanne, Marinka
PY - 2008
Y1 - 2008
N2 - It is widely stated that there is an ongoing transformation process towards more a service-oriented business in the networked environment. From the manufacturing company's point of view, new risks can emerge and old ones can change during the transition process. There is, however, not enough research information concerning the risks and the role of risk management relating to the circumstances of extending the service business. In this paper, some considerations about the suitability of formal risk management practices in those circumstances are made. This paper summarises some findings from four ongoing projects. The findings are analysed together with the literature viewpoints in order to outline a preliminary framework, which describes the study needs in the field of risk management in industrial service business. On the basis of the synthesis, it is concluded that the transition process itself might trigger the need for more flexible risk management process.
AB - It is widely stated that there is an ongoing transformation process towards more a service-oriented business in the networked environment. From the manufacturing company's point of view, new risks can emerge and old ones can change during the transition process. There is, however, not enough research information concerning the risks and the role of risk management relating to the circumstances of extending the service business. In this paper, some considerations about the suitability of formal risk management practices in those circumstances are made. This paper summarises some findings from four ongoing projects. The findings are analysed together with the literature viewpoints in order to outline a preliminary framework, which describes the study needs in the field of risk management in industrial service business. On the basis of the synthesis, it is concluded that the transition process itself might trigger the need for more flexible risk management process.
M3 - Conference article in proceedings
SN - 978-951-38-6329-6
T3 - VTT Symposium
SP - 63
EP - 72
BT - VTT Symposium on Service Science, Technology and Business
PB - VTT Technical Research Centre of Finland
CY - Espoo
ER -