This study focuses on investigating how orchestrator role adoption happens in a healthcare ecosystem that is under significant transformation. Exploratory case study approach is taken to examine the roles and related orchestration activities taken by the innovation network orchestrator. The context of the case study, i.e. healthcare ecosystem aiming to co-create technological innovations to support pediatric surgery journey, provides valuable insights in the overall framework about innovation orchestration in service ecosystems, and adds knowledge to specific limitations set by the context-related issues. The findings of this study highlight the need for careful coordination that allows shared understanding of the goals of orchestration process and achievable innovation implementations. Neutral intermediary - a facilitator-orchestrator - is needed for the coordination task to bring the diverging actors together. Facilitator-orchestrators need to take many roles to support innovation cocreation in the healthcare ecosystem where expert work and communities of practice come together in varying ways.
|Title of host publication||ISPIM Innovation Symposium|
|Publisher||International Society for Professional Innovation Management ISPIM|
|Number of pages||14|
|Publication status||Published - 2017|
|MoE publication type||A4 Article in a conference publication|
|Event||ISPIM Innovation Conference 2017: Composing the Innovation Symphony - Vienna, Austria|
Duration: 18 Jun 2017 → 21 Jun 2017
|Conference||ISPIM Innovation Conference 2017|
|Period||18/06/17 → 21/06/17|
- innovation Orchestration
- healthcare Ecosystem
- exploratory approach
- case study
Pikkarainen, M., Ervasti, M., Hurmelinna, P., & Nätti, S. (2017). The Roles of Innovation Network Orchestrators in Healthcare Ecosystem. In ISPIM Innovation Symposium International Society for Professional Innovation Management ISPIM.