Industrial automation systems are multi-technological systems that contain in-house developed and COTS hardware and software sub-systems. Automation systems can be used to control various industrial processes ranging from water management to pulp and paper production. These systems are used for a long time and are upgraded in order to keep the system up-to-date. Typically, automation system providers serve their customers worldwide, meaning that the service operations are spread geographically over several continents. Furthermore, the service organisation needs to cooperate internally with R&D and externally with customers and COTS providers so as to gain a necessary understanding of which upgrades are urgent and which can be done later. This paper discusses the importance of a systematic upgrade planning service in a distributed operational environment and presents as well as demonstrates the process description and related tools that have been composed based on an industrial case study in an automation company.
|Title of host publication||Proceedings of the Confederated International Workshops on On the Move to Meaningful Internet Systems: OTM 2014 Workshops|
|Publication status||Published - 2014|
|MoE publication type||A4 Article in a conference publication|
|Series||Lecture Notes in Computer Science|
- automation system
Kääriäinen, J., Teppola, S., Vierimaa, M., & Välimäki, A. (2014). The upgrade planning process in a global operational environment. In Proceedings of the Confederated International Workshops on On the Move to Meaningful Internet Systems: OTM 2014 Workshops (pp. 389-398 ). Springer. Lecture Notes in Computer Science, Vol.. Vol. 8842 https://doi.org/10.1007/978-3-662-45550-0_39