@inproceedings{2a83d31b669d49059e7e45c6ba1dd7f4,
title = "The upgrade planning process in a global operational environment",
abstract = "Industrial automation systems are multi-technological systems that contain in-house developed and COTS hardware and software sub-systems. Automation systems can be used to control various industrial processes ranging from water management to pulp and paper production. These systems are used for a long time and are upgraded in order to keep the system up-to-date. Typically, automation system providers serve their customers worldwide, meaning that the service operations are spread geographically over several continents. Furthermore, the service organisation needs to cooperate internally with R&D and externally with customers and COTS providers so as to gain a necessary understanding of which upgrades are urgent and which can be done later. This paper discusses the importance of a systematic upgrade planning service in a distributed operational environment and presents as well as demonstrates the process description and related tools that have been composed based on an industrial case study in an automation company.",
keywords = "automation system, upgrade, lifecycle, transparency",
author = "Jukka K{\"a}{\"a}ri{\"a}inen and Susanna Teppola and Matias Vierimaa and Antti V{\"a}lim{\"a}ki",
note = "Project code: 75500",
year = "2014",
doi = "10.1007/978-3-662-45550-0_39",
language = "English",
isbn = "978-3-662-45549-4",
series = "Lecture Notes in Computer Science",
publisher = "Springer",
pages = "389--398 ",
editor = "Robert Meersman and Herve Panetto and Alok Mishra and Rafael Valencia-Garc{\'i}a and {da Silva}, {Lucas Filipe Martins} and Ioana Ciuciu and Fernando Ferri and Georg Weichhart and Thomas Moser and Michele Bezzi and Henry Chan",
booktitle = "On the Move to Meaningful Internet Systems",
address = "Germany",
}