Towards a framework for lead user driven innovation in software intensive companies

Kaisa Koskela, Pirjo Näkki, Minna Pikkarainen

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

The paper describes a framework for lead user driven innovation process for software intensive companies. The model covers new product development from the first user driven ideas into continuous user innovation and feedback during software development. The intertwined innovation and software development model is based on lead user theory, user-centred design and agile software development approaches. Agile methods provide the basis for lightweight and iterative development with emphasis on customer involvement and continuous communication. Lead user approach helps to identify the innovative end users that should participate in the innovation process. User-centred product concept design provides the concrete methods and tools for user needs and requirements elicitation as well as user testing and feedback gathering. Online innovation tools are used throughout the process to ensure continuous and quick user feedback and new development ideas.
Original languageEnglish
Title of host publicationProceedings of the XX ISPIM Conference, CD-rom
PublisherInternational Society for Professional Innovation Management ISPIM
ISBN (Print)978-952-214-767-7
Publication statusPublished - 2009
MoE publication typeA4 Article in a conference publication
EventXX ISPIM Conference: The Future of Innovation - Vienna, Austria
Duration: 21 Jun 200924 Jun 2009

Conference

ConferenceXX ISPIM Conference: The Future of Innovation
Abbreviated titleISPIM 2009
CountryAustria
CityVienna
Period21/06/0924/06/09
Other20th ISPIM

    Fingerprint

Keywords

  • open innovation
  • innovation process
  • lead users
  • user-centred design
  • user needs
  • agile software development

Cite this

Koskela, K., Näkki, P., & Pikkarainen, M. (2009). Towards a framework for lead user driven innovation in software intensive companies. In Proceedings of the XX ISPIM Conference, CD-rom International Society for Professional Innovation Management ISPIM.