Abstract
The paper describes a framework for lead user driven
innovation process for software intensive companies. The
model covers new product development from the first user
driven ideas into continuous user innovation and feedback
during software development. The intertwined innovation
and software development model is based on lead user
theory, user-centred design and agile software
development approaches. Agile methods provide the basis
for lightweight and iterative development with emphasis
on customer involvement and continuous communication.
Lead user approach helps to identify the innovative end
users that should participate in the innovation process.
User-centred product concept design provides the concrete
methods and tools for user needs and requirements
elicitation as well as user testing and feedback
gathering. Online innovation tools are used throughout
the process to ensure continuous and quick user feedback
and new development ideas.
Original language | English |
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Title of host publication | Proceedings of the XX ISPIM Conference, CD-rom |
Publisher | International Society for Professional Innovation Management ISPIM |
ISBN (Print) | 978-952-214-767-7 |
Publication status | Published - 2009 |
MoE publication type | A4 Article in a conference publication |
Event | XX ISPIM Conference: The Future of Innovation - Vienna, Austria Duration: 21 Jun 2009 → 24 Jun 2009 |
Conference
Conference | XX ISPIM Conference: The Future of Innovation |
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Abbreviated title | ISPIM 2009 |
Country/Territory | Austria |
City | Vienna |
Period | 21/06/09 → 24/06/09 |
Other | 20th ISPIM |
Keywords
- open innovation
- innovation process
- lead users
- user-centred design
- user needs
- agile software development