Towards Co-creation of Service Research Projects: A Method for Learning in the Network

Minna Halonen, Katri Kallio, Eveliina Saari

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    Abstract

    How to combine research knowledge across disciplines is a challenge when studying and developing services in industry and public organizations. This paper presents a new kind of workshop process aiming at co-creation in a research network. We piloted the process at VTT Technical Research Centre of Finland during January - May 2009. The originality of our approach is in combining the methods of foresight and developmental impact evaluation. Furthermore, the process builds up a collaborative network and its research strategy from below, from above and together with customers and collaborators. Our paper describes the pilot process phase by phase and the first results and experiences from the workshops.
    Original languageEnglish
    Title of host publicationDesigning beyond the Product: Understanding Activity and User Experience in Ubiquitous Environments
    Subtitle of host publicationEuropean Conference on Cognitive Ergonomic, ECCE 2009
    Place of PublicationEspoo
    PublisherVTT Technical Research Centre of Finland
    Pages119-122
    ISBN (Electronic)978-951-38-6340-1
    ISBN (Print)978-951-38-6339-5
    Publication statusPublished - 2009
    MoE publication typeA4 Article in a conference publication
    EventEuropean Conference on Cognitive Ergonomics, ECCE 2009 - Helsinki, Finland
    Duration: 30 Sep 20092 Oct 2009

    Publication series

    SeriesVTT Symposium
    Number258
    ISSN0357-9387

    Conference

    ConferenceEuropean Conference on Cognitive Ergonomics, ECCE 2009
    CountryFinland
    CityHelsinki
    Period30/09/092/10/09

    Keywords

    • service research
    • co-creation, networking
    • workshops
    • foresight
    • organisational learning
    • roadmapping
    • developmental impact analysis
    • methods

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  • Cite this

    Halonen, M., Kallio, K., & Saari, E. (2009). Towards Co-creation of Service Research Projects: A Method for Learning in the Network. In Designing beyond the Product: Understanding Activity and User Experience in Ubiquitous Environments: European Conference on Cognitive Ergonomic, ECCE 2009 (pp. 119-122). VTT Technical Research Centre of Finland. VTT Symposium, No. 258 http://www.vtt.fi/inf/pdf/symposiums/2009/S258.pdf