Towards Co-creation of Service Research Projects: A Method for Learning in the Network

Minna Halonen, Katri Kallio, Eveliina Saari

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

How to combine research knowledge across disciplines is a challenge when studying and developing services in industry and public organizations. This paper presents a new kind of workshop process aiming at co-creation in a research network. We piloted the process at VTT Technical Research Centre of Finland during January - May 2009. The originality of our approach is in combining the methods of foresight and developmental impact evaluation. Furthermore, the process builds up a collaborative network and its research strategy from below, from above and together with customers and collaborators. Our paper describes the pilot process phase by phase and the first results and experiences from the workshops.
Original languageEnglish
Title of host publicationDesigning beyond the Product: Understanding Activity and User Experience in Ubiquitous Environments
Subtitle of host publicationEuropean Conference on Cognitive Ergonomic, ECCE 2009
Place of PublicationEspoo
PublisherVTT Technical Research Centre of Finland
Pages119-122
ISBN (Electronic)978-951-38-6340-1
ISBN (Print)978-951-38-6339-5
Publication statusPublished - 2009
MoE publication typeA4 Article in a conference publication
EventEuropean Conference on Cognitive Ergonomics, ECCE 2009 - Helsinki, Finland
Duration: 30 Sep 20092 Oct 2009

Publication series

SeriesVTT Symposium
Number258
ISSN0357-9387

Conference

ConferenceEuropean Conference on Cognitive Ergonomics, ECCE 2009
CountryFinland
CityHelsinki
Period30/09/092/10/09

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Industry

Keywords

  • service research
  • co-creation, networking
  • workshops
  • foresight
  • organisational learning
  • roadmapping
  • developmental impact analysis
  • methods

Cite this

Halonen, M., Kallio, K., & Saari, E. (2009). Towards Co-creation of Service Research Projects: A Method for Learning in the Network. In Designing beyond the Product: Understanding Activity and User Experience in Ubiquitous Environments: European Conference on Cognitive Ergonomic, ECCE 2009 (pp. 119-122). Espoo: VTT Technical Research Centre of Finland. VTT Symposium, No. 258
Halonen, Minna ; Kallio, Katri ; Saari, Eveliina. / Towards Co-creation of Service Research Projects : A Method for Learning in the Network. Designing beyond the Product: Understanding Activity and User Experience in Ubiquitous Environments: European Conference on Cognitive Ergonomic, ECCE 2009. Espoo : VTT Technical Research Centre of Finland, 2009. pp. 119-122 (VTT Symposium; No. 258).
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Halonen, M, Kallio, K & Saari, E 2009, Towards Co-creation of Service Research Projects: A Method for Learning in the Network. in Designing beyond the Product: Understanding Activity and User Experience in Ubiquitous Environments: European Conference on Cognitive Ergonomic, ECCE 2009. VTT Technical Research Centre of Finland, Espoo, VTT Symposium, no. 258, pp. 119-122, European Conference on Cognitive Ergonomics, ECCE 2009, Helsinki, Finland, 30/09/09.

Towards Co-creation of Service Research Projects : A Method for Learning in the Network. / Halonen, Minna; Kallio, Katri; Saari, Eveliina.

Designing beyond the Product: Understanding Activity and User Experience in Ubiquitous Environments: European Conference on Cognitive Ergonomic, ECCE 2009. Espoo : VTT Technical Research Centre of Finland, 2009. p. 119-122 (VTT Symposium; No. 258).

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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AB - How to combine research knowledge across disciplines is a challenge when studying and developing services in industry and public organizations. This paper presents a new kind of workshop process aiming at co-creation in a research network. We piloted the process at VTT Technical Research Centre of Finland during January - May 2009. The originality of our approach is in combining the methods of foresight and developmental impact evaluation. Furthermore, the process builds up a collaborative network and its research strategy from below, from above and together with customers and collaborators. Our paper describes the pilot process phase by phase and the first results and experiences from the workshops.

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Halonen M, Kallio K, Saari E. Towards Co-creation of Service Research Projects: A Method for Learning in the Network. In Designing beyond the Product: Understanding Activity and User Experience in Ubiquitous Environments: European Conference on Cognitive Ergonomic, ECCE 2009. Espoo: VTT Technical Research Centre of Finland. 2009. p. 119-122. (VTT Symposium; No. 258).