Transparent information flow in business networks by using agents

Päivi Iskanius, Heli Helaakoski, Anna-Maija Alaruikka, Janne Kipinä

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    4 Citations (Scopus)


    Information technology (IT) is an important enabler of effective supply chain management (SCM). Many information systems have been developed for SCM from EDI and ERP into newly developed SCM systems and e-business solutions. Recently, the use of software agent technology has received a great potential in supporting transparency in information flows of business networks. This paper introduces a business network, where shared information of the network enables an improvement of lead-time, cost efficiency and faculty for customer service in a supply chain. This paper describes the empirical research conducted as a case study in a steel product industry network in Finland and a technical description of an agent-based software solution for a business network. The empirical research is based on qualitative material (interviews, documents and models of order-delivery chains) and it is analysed as an entity. The technical research is based on a prototype of software agent architecture. The prototype is focused on manufacturing of heavy steel component in diverse engineering companies, by following the material and information flow between and within the companies.
    Original languageEnglish
    Title of host publicationProceedings of the 2004 IEEE International Engineering Management Conference
    PublisherIEEE Institute of Electrical and Electronic Engineers
    Number of pages5
    ISBN (Print)0-7803-8519-5
    Publication statusPublished - 2004
    MoE publication typeA4 Article in a conference publication
    Event2004 IEEE International Engineering Management Conference - , Singapore
    Duration: 18 Oct 200421 Oct 2004


    Conference2004 IEEE International Engineering Management Conference


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