Understanding human values in adopting new technology: A case study and methodological discussion

Minna Isomursu (Corresponding Author), Mari Ervasti, M. Kinnula, P. Isomursu

    Research output: Contribution to journalArticleScientificpeer-review

    32 Citations (Scopus)

    Abstract

    This paper proposes a method for understanding and modelling human values in the evaluation of new technology in social settings, and analyses the validity of the proposed method in a specific use case. The method, which is based on the Schwartz universal model of human values adopted from social psychology research, is used in the context of value analysis of the adoption of a technology-supported attendance control system in a primary school. The results are based on an evaluation of a 14-week trial where two classes of elementary school children used an attendance control system that was implemented using networked technology components, including smart cards, NFC-enabled mobile phones and card readers, a web portal, and SMS messaging. The findings from the trial are analysed from the viewpoint of three end-user groups, namely children, parents, and teachers.
    Original languageEnglish
    Pages (from-to)183-200
    Number of pages18
    JournalInternational Journal of Human-Computer Studies
    Volume69
    Issue number4
    DOIs
    Publication statusPublished - 2011
    MoE publication typeA1 Journal article-refereed

    Keywords

    • Value based design
    • Evaluation methods
    • Schwartz's value model
    • User experience evaluation
    • School attendance control

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