University Education as a Networked Service for Competence Co-creation

Riitta Smeds, Rita Lavikka, Miia Jaatinen

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review


Our societies need game changers that have the competencies to develop emerging business ecosystems based on digital data. We claim that these competencies can be taught through a networked education service process between students, companies of the emerging ecosystem, and university teachers. We present a case study of two university courses in Industrial Management that deal with networked business process development and management, and co-development intervention methods. Both courses include student assignments on an emerging ecosystem case. The assignments wereintegrated into the studying process through co-creative workshops with the case representatives. According to the results, all actors in the networked education process received value. First of all, the students accumulated competencies and expertise in developing business ecosystems. Facilitated by the students, the company representatives co-created in the workshops a shared understanding of their collaborative service process and service model, which triggered real-life innovations. The teachers realized their new roles and tasks as the “process owners” of the education service. - The results support the networked service approach in university education for competence co-creation. More experimental case and action research applying this approach is clearly worthwhile in all disciplines where students need to co-create competences in interaction with external actors that represent the field in practice.
Original languageEnglish
Title of host publicationAdvances in Production Management Systems. Production Management for Data-Driven, Intelligent, Collaborative, and Sustainable Manufacturing - IFIP WG 5.7 International Conference, APMS 2018, Proceedings
Subtitle of host publicationProduction Management for Data-Driven, Intelligent, Collaborative, and Sustainable Manufacturing. APMS 2018
EditorsIlkyeong Moon, Gyu M. Lee, Jinwoo Park, Dimitris Kiritsis, Gregor von Cieminski
Number of pages9
ISBN (Electronic)978-3-319-99704-9
ISBN (Print)978-3-319-99703-2
Publication statusPublished - 26 Aug 2018
MoE publication typeA4 Article in a conference publication

Publication series

SeriesIFIP Advances in Information and Communication Technology


  • Ecosystem
  • Competence
  • Education
  • Service
  • Co-creation


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