Unraveling Metro Train Driver's Work: Challenges in Automation Concept

Hannu Karvonen, Iina Aaltonen, Mikael Wahlström, Leena Salo, Paula Savioja, Leena Norros

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

Abstract

Motivation - We focused on the question: "What is the significance of the train driver in the metro system?" We were especially interested in challenges related to an automation concept of a driverless metro. Research approach - Metro train drivers' work and the metro system as a whole was examined in interview and field observation studies based on the core-task analysis method. Afterward, a mirror data workshop was organised. Findings/Design - We describe the diversity of metro train driver's work: in addition to accelerating or braking and door opening or closing, the driver contributes to a variety of other functions in the metro system. For example, the driver maintains an awareness of the surrounding environment and facilitates communication between different actors of the system. Research limitations/Implications - The participants for both the interview (N=12) and field observation study (N=4) were chosen in advance by the metro organisation. The small sample in the observation study might have also affected the results. Originality/Value - Our paper analyses the role of the driver in the metro system. The results suggest that a change to a driverless system can affect the quality of service and raise safety issues. The results can be applied to automation implementations also in other domains. Take away message - There is more to driving a metro train than meets the eye.
Original languageEnglish
Title of host publicationProceedings of the 28th European Conference on Cognitive Ergonomics, ECCE 2010
PublisherAssociation for Computing Machinery ACM
Pages233-240
ISBN (Print)978-1-60558-946-6
DOIs
Publication statusPublished - 2010
MoE publication typeA4 Article in a conference publication
Event28th Annual European Conference on Cognitive Ergonomics, ECCE 2010 - Delft, Netherlands
Duration: 25 Aug 201027 Aug 2010

Conference

Conference28th Annual European Conference on Cognitive Ergonomics, ECCE 2010
Abbreviated titleECCE 2010
CountryNetherlands
CityDelft
Period25/08/1027/08/10

Fingerprint

Automation
Core analysis
Braking
Quality of service
Mirrors
Communication

Keywords

  • core-ask analysis
  • metro train driver work
  • automated metro
  • safety
  • automation concept

Cite this

Karvonen, H., Aaltonen, I., Wahlström, M., Salo, L., Savioja, P., & Norros, L. (2010). Unraveling Metro Train Driver's Work: Challenges in Automation Concept . In Proceedings of the 28th European Conference on Cognitive Ergonomics, ECCE 2010 (pp. 233-240). Association for Computing Machinery ACM. https://doi.org/10.1145/1962300.1962349
Karvonen, Hannu ; Aaltonen, Iina ; Wahlström, Mikael ; Salo, Leena ; Savioja, Paula ; Norros, Leena. / Unraveling Metro Train Driver's Work : Challenges in Automation Concept . Proceedings of the 28th European Conference on Cognitive Ergonomics, ECCE 2010. Association for Computing Machinery ACM, 2010. pp. 233-240
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abstract = "Motivation - We focused on the question: {"}What is the significance of the train driver in the metro system?{"} We were especially interested in challenges related to an automation concept of a driverless metro. Research approach - Metro train drivers' work and the metro system as a whole was examined in interview and field observation studies based on the core-task analysis method. Afterward, a mirror data workshop was organised. Findings/Design - We describe the diversity of metro train driver's work: in addition to accelerating or braking and door opening or closing, the driver contributes to a variety of other functions in the metro system. For example, the driver maintains an awareness of the surrounding environment and facilitates communication between different actors of the system. Research limitations/Implications - The participants for both the interview (N=12) and field observation study (N=4) were chosen in advance by the metro organisation. The small sample in the observation study might have also affected the results. Originality/Value - Our paper analyses the role of the driver in the metro system. The results suggest that a change to a driverless system can affect the quality of service and raise safety issues. The results can be applied to automation implementations also in other domains. Take away message - There is more to driving a metro train than meets the eye.",
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Karvonen, H, Aaltonen, I, Wahlström, M, Salo, L, Savioja, P & Norros, L 2010, Unraveling Metro Train Driver's Work: Challenges in Automation Concept . in Proceedings of the 28th European Conference on Cognitive Ergonomics, ECCE 2010. Association for Computing Machinery ACM, pp. 233-240, 28th Annual European Conference on Cognitive Ergonomics, ECCE 2010, Delft, Netherlands, 25/08/10. https://doi.org/10.1145/1962300.1962349

Unraveling Metro Train Driver's Work : Challenges in Automation Concept . / Karvonen, Hannu; Aaltonen, Iina; Wahlström, Mikael; Salo, Leena; Savioja, Paula; Norros, Leena.

Proceedings of the 28th European Conference on Cognitive Ergonomics, ECCE 2010. Association for Computing Machinery ACM, 2010. p. 233-240.

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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AU - Norros, Leena

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N2 - Motivation - We focused on the question: "What is the significance of the train driver in the metro system?" We were especially interested in challenges related to an automation concept of a driverless metro. Research approach - Metro train drivers' work and the metro system as a whole was examined in interview and field observation studies based on the core-task analysis method. Afterward, a mirror data workshop was organised. Findings/Design - We describe the diversity of metro train driver's work: in addition to accelerating or braking and door opening or closing, the driver contributes to a variety of other functions in the metro system. For example, the driver maintains an awareness of the surrounding environment and facilitates communication between different actors of the system. Research limitations/Implications - The participants for both the interview (N=12) and field observation study (N=4) were chosen in advance by the metro organisation. The small sample in the observation study might have also affected the results. Originality/Value - Our paper analyses the role of the driver in the metro system. The results suggest that a change to a driverless system can affect the quality of service and raise safety issues. The results can be applied to automation implementations also in other domains. Take away message - There is more to driving a metro train than meets the eye.

AB - Motivation - We focused on the question: "What is the significance of the train driver in the metro system?" We were especially interested in challenges related to an automation concept of a driverless metro. Research approach - Metro train drivers' work and the metro system as a whole was examined in interview and field observation studies based on the core-task analysis method. Afterward, a mirror data workshop was organised. Findings/Design - We describe the diversity of metro train driver's work: in addition to accelerating or braking and door opening or closing, the driver contributes to a variety of other functions in the metro system. For example, the driver maintains an awareness of the surrounding environment and facilitates communication between different actors of the system. Research limitations/Implications - The participants for both the interview (N=12) and field observation study (N=4) were chosen in advance by the metro organisation. The small sample in the observation study might have also affected the results. Originality/Value - Our paper analyses the role of the driver in the metro system. The results suggest that a change to a driverless system can affect the quality of service and raise safety issues. The results can be applied to automation implementations also in other domains. Take away message - There is more to driving a metro train than meets the eye.

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BT - Proceedings of the 28th European Conference on Cognitive Ergonomics, ECCE 2010

PB - Association for Computing Machinery ACM

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Karvonen H, Aaltonen I, Wahlström M, Salo L, Savioja P, Norros L. Unraveling Metro Train Driver's Work: Challenges in Automation Concept . In Proceedings of the 28th European Conference on Cognitive Ergonomics, ECCE 2010. Association for Computing Machinery ACM. 2010. p. 233-240 https://doi.org/10.1145/1962300.1962349