Usability case – integrating usability evaluations in design

Marja Liinasuo, Leena Norros

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review


In this paper we present a new method for usability evaluation. The method, Usability Case, defines usability of a particular system by a documented chain of inference including claims, arguments and evidence. With the help of this structure, repeated measurements can be accumulated and integrated. Usability Case is a tool for implementing usability in design, striving for downstream utility of usability evaluations. It is also a tool for monitoring human factors engineering in a complex design process.
Original languageEnglish
Title of host publicationCOST294-MAUSE Workshop - Downstream Utility
Subtitle of host publicationThe Good, the Bad, and the Utterly Useless Usability Evaluation Feedback
EditorsEffie L-C Law, Marta Kristin Lárusdóttir, Mie Nørgaard
Place of PublicationToulouse
ISBN (Electronic)978-2-917490-01-3
Publication statusPublished - 2007
MoE publication typeA4 Article in a conference publication
EventCOST294-MAUSE Workshop - Downstream Utility: The Good, the Bad, and the Utterly Useless Usability Evaluation Feedback - Toulouse, France
Duration: 6 Nov 20076 Nov 2007


WorkshopCOST294-MAUSE Workshop - Downstream Utility


  • systems usability
  • complex systems
  • usability case


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