Use of AI tools and its impact on the future of work

Research output: Book/ReportReport

Abstract

This study aims to contribute unique empirical evidence on the productivity and displacement
effects of AI adoption in a crucial knowledge-intensive industry. To approach this topic, a largescale survey was conducted in the Finnish workforce to comprehend how Finland and its employees are reacting to AI penetration in work. The survey’s aim was to investigate the application and perception of AI in the workforce by capturing multifaceted insights from utility to ethics. The topics covered included AI usage and proficiency, applications and outcomes, impact on job security, organisational support and policies, and ethical risks and future prospects. As development in AI is very rapid, the survey has been run twice in 2023 to capture the continuous change in perceptions. This endeavour was made possible through collaboration with Tekniikan akateemiset TEK. By utilising their member poll, we were able to engage the insights of Academic Engineers and Architects in Finland. The next section provides an overview of survey analysis on AI in the workplace over the past three years. The following section presents the results of our study, highlighting the analysis and findings from the survey’s second deployment and providing insights into the differences observed from the responses to the first deployment. Lastly, a high level summary of the findings is presented with insights derived from the studies.
Original languageEnglish
PublisherVTT Technical Research Centre of Finland
Number of pages30
Publication statusPublished - 20 Oct 2023
MoE publication typeD4 Published development or research report or study

Keywords

  • Generative AI
  • future of work
  • AI Ethics
  • AI Impact

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