User acceptance of location-aware mobile guides based on seven field studies

Eija Kaasinen (Corresponding Author)

Research output: Contribution to journalArticleScientificpeer-review

45 Citations (Scopus)

Abstract

Location-awareness provides mobile users with topical and personal contents that may increase the appeal of mobile guides in different application fields. Based on the results of seven field studies, this paper identifies factors of usability, utility and user trust that affect the user acceptance of location-aware mobile guides. The results indicate that on-the-move use sets high requirements for ease-of-use and, in particular, ease of taking the services into use. The need for location-aware mobile guides turned out to be occasional, but in many of those occasional usage situations the guides proved extremely useful. The trade-off between privacy protection and effortless use requires careful consideration, even though in these studies the users turned out to be trusting towards the service providers. The results indicate that location-awareness can provide the users with easy-to-use and situationally relevant mobile guides.
Original languageEnglish
Pages (from-to)37-49
Number of pages13
JournalBehaviour and Information Technology
Volume24
Issue number1
DOIs
Publication statusPublished - 2005
MoE publication typeA1 Journal article-refereed

Fingerprint

Privacy
acceptance
field of study
service provider
privacy
appeal
Acceptance

Keywords

  • user acceptance
  • mobile guides
  • usability
  • location-aware
  • mobile services

Cite this

@article{d4fc6a8448d749b4a9b35f70ca2e6459,
title = "User acceptance of location-aware mobile guides based on seven field studies",
abstract = "Location-awareness provides mobile users with topical and personal contents that may increase the appeal of mobile guides in different application fields. Based on the results of seven field studies, this paper identifies factors of usability, utility and user trust that affect the user acceptance of location-aware mobile guides. The results indicate that on-the-move use sets high requirements for ease-of-use and, in particular, ease of taking the services into use. The need for location-aware mobile guides turned out to be occasional, but in many of those occasional usage situations the guides proved extremely useful. The trade-off between privacy protection and effortless use requires careful consideration, even though in these studies the users turned out to be trusting towards the service providers. The results indicate that location-awareness can provide the users with easy-to-use and situationally relevant mobile guides.",
keywords = "user acceptance, mobile guides, usability, location-aware, mobile services",
author = "Eija Kaasinen",
note = "Project code: T0SU00198",
year = "2005",
doi = "10.1080/01449290512331319049",
language = "English",
volume = "24",
pages = "37--49",
journal = "Behaviour and Information Technology",
issn = "0144-929X",
publisher = "Taylor & Francis",
number = "1",

}

User acceptance of location-aware mobile guides based on seven field studies. / Kaasinen, Eija (Corresponding Author).

In: Behaviour and Information Technology, Vol. 24, No. 1, 2005, p. 37-49.

Research output: Contribution to journalArticleScientificpeer-review

TY - JOUR

T1 - User acceptance of location-aware mobile guides based on seven field studies

AU - Kaasinen, Eija

N1 - Project code: T0SU00198

PY - 2005

Y1 - 2005

N2 - Location-awareness provides mobile users with topical and personal contents that may increase the appeal of mobile guides in different application fields. Based on the results of seven field studies, this paper identifies factors of usability, utility and user trust that affect the user acceptance of location-aware mobile guides. The results indicate that on-the-move use sets high requirements for ease-of-use and, in particular, ease of taking the services into use. The need for location-aware mobile guides turned out to be occasional, but in many of those occasional usage situations the guides proved extremely useful. The trade-off between privacy protection and effortless use requires careful consideration, even though in these studies the users turned out to be trusting towards the service providers. The results indicate that location-awareness can provide the users with easy-to-use and situationally relevant mobile guides.

AB - Location-awareness provides mobile users with topical and personal contents that may increase the appeal of mobile guides in different application fields. Based on the results of seven field studies, this paper identifies factors of usability, utility and user trust that affect the user acceptance of location-aware mobile guides. The results indicate that on-the-move use sets high requirements for ease-of-use and, in particular, ease of taking the services into use. The need for location-aware mobile guides turned out to be occasional, but in many of those occasional usage situations the guides proved extremely useful. The trade-off between privacy protection and effortless use requires careful consideration, even though in these studies the users turned out to be trusting towards the service providers. The results indicate that location-awareness can provide the users with easy-to-use and situationally relevant mobile guides.

KW - user acceptance

KW - mobile guides

KW - usability

KW - location-aware

KW - mobile services

U2 - 10.1080/01449290512331319049

DO - 10.1080/01449290512331319049

M3 - Article

VL - 24

SP - 37

EP - 49

JO - Behaviour and Information Technology

JF - Behaviour and Information Technology

SN - 0144-929X

IS - 1

ER -