Abstract
Personal mobile devices are increasingly being used as
platforms for interactive services. User acceptance of
mobile services is not just based on usability but
includes also other interrelated issues.
Ease of use is important, but the services should also
provide clear value to the user and they should be
trustworthy and easy to adopt. These user acceptance
factors form the core of the Technology Acceptance Model
for Mobile Services introduced in this chapter. The model
has been set up based on field trials of several mobile
services with altogether more than 200 test users. The
model can be used as a design and evaluation framework
when designing new mobile services.
The book chapter is a publisher reprint of the chapter
published earlier in Handbook of Research on User
Interface Design and Evaluation for Mobile Technology,
Volume I, Joanna Lumsden (ed.). 2008.,
by the same publisher.
| Original language | English |
|---|---|
| Title of host publication | Mobile Computing: Concepts, Methodologies, Tools, and Applications |
| Publisher | IGI Global |
| Chapter | 5.22 |
| Number of pages | 23 |
| Volume | 5 |
| ISBN (Electronic) | 978-1-60566-055-4 |
| ISBN (Print) | 978-1-60566-054-7 |
| DOIs | |
| Publication status | Published - 2008 |
| MoE publication type | D2 Article in professional manuals or guides or professional information systems or text book material |