User Acceptance of Mobile Services

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

17 Citations (Scopus)

Abstract

Personal mobile devices are increasingly being used as platforms for interactive services. User acceptance of mobile services is not just based on usability but includes also other interrelated issues. Ease of use is important, but the services should also provide clear value to the user and they should be trustworthy and easy to adopt. These user acceptance factors form the core of the Technology Acceptance Model for Mobile Services introduced in this chapter. The model has been set up based on field trials of several mobile services with altogether more than 200 test users. The model can be used as a design and evaluation framework when designing new mobile services. The book chapter is a publisher reprint of the chapter published earlier in Handbook of Research on User Interface Design and Evaluation for Mobile Technology, Volume I, Joanna Lumsden (ed.). 2008., by the same publisher.
Original languageEnglish
Title of host publicationMobile Computing: Concepts, Methodologies, Tools, and Applications
PublisherIGI Global
Chapter5.22
Number of pages23
Volume5
ISBN (Electronic)978-1-60566-055-4
ISBN (Print)978-1-60566-054-7
DOIs
Publication statusPublished - 2008
MoE publication typeD2 Article in professional manuals or guides or professional information systems or text book material

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Mobile devices
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Kaasinen, E. (2008). User Acceptance of Mobile Services. In Mobile Computing: Concepts, Methodologies, Tools, and Applications (Vol. 5). IGI Global. https://doi.org/10.4018/978-1-60566-054-7.ch162
Kaasinen, Eija. / User Acceptance of Mobile Services. Mobile Computing: Concepts, Methodologies, Tools, and Applications. Vol. 5 IGI Global, 2008.
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Kaasinen, E 2008, User Acceptance of Mobile Services. in Mobile Computing: Concepts, Methodologies, Tools, and Applications. vol. 5, IGI Global. https://doi.org/10.4018/978-1-60566-054-7.ch162

User Acceptance of Mobile Services. / Kaasinen, Eija.

Mobile Computing: Concepts, Methodologies, Tools, and Applications. Vol. 5 IGI Global, 2008.

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

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Kaasinen E. User Acceptance of Mobile Services. In Mobile Computing: Concepts, Methodologies, Tools, and Applications. Vol. 5. IGI Global. 2008 https://doi.org/10.4018/978-1-60566-054-7.ch162