User Acceptance of Mobile Services

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

2 Citations (Scopus)

Abstract

Personal mobile devices are increasingly being used as platforms for interactive services. User acceptance of mobile services is not just based on usability but includes also other interrelated issues. Ease of use is important, but the services should also provide clear value to the user and they should be trustworthy and easy to adopt. These user acceptance factors form the core of the Technology Acceptance Model for Mobile Services introduced in this chapter. The model has been set up based on field trials of several mobile services with altogether more than 200 test users. The model can be used as a design and evaluation framework when designing new mobile services.
Original languageEnglish
Title of host publicationHandbook of Research on User Interface Design and Evaluation for Mobile Technology. Lumsden, Joanna (ed)
EditorsJoanna Lumsden
Place of PublicationHershey, London
PublisherIGI Global
Pages102-121
ISBN (Print)978-1-59904-871-0
Publication statusPublished - 2008
MoE publication typeD2 Article in professional manuals or guides or professional information systems or text book material

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Kaasinen, E. (2008). User Acceptance of Mobile Services. In J. Lumsden (Ed.), Handbook of Research on User Interface Design and Evaluation for Mobile Technology. Lumsden, Joanna (ed) (pp. 102-121). Hershey, London: IGI Global.
Kaasinen, Eija. / User Acceptance of Mobile Services. Handbook of Research on User Interface Design and Evaluation for Mobile Technology. Lumsden, Joanna (ed). editor / Joanna Lumsden. Hershey, London : IGI Global, 2008. pp. 102-121
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Kaasinen, E 2008, User Acceptance of Mobile Services. in J Lumsden (ed.), Handbook of Research on User Interface Design and Evaluation for Mobile Technology. Lumsden, Joanna (ed). IGI Global, Hershey, London, pp. 102-121.

User Acceptance of Mobile Services. / Kaasinen, Eija.

Handbook of Research on User Interface Design and Evaluation for Mobile Technology. Lumsden, Joanna (ed). ed. / Joanna Lumsden. Hershey, London : IGI Global, 2008. p. 102-121.

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional

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BT - Handbook of Research on User Interface Design and Evaluation for Mobile Technology. Lumsden, Joanna (ed)

A2 - Lumsden, Joanna

PB - IGI Global

CY - Hershey, London

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Kaasinen E. User Acceptance of Mobile Services. In Lumsden J, editor, Handbook of Research on User Interface Design and Evaluation for Mobile Technology. Lumsden, Joanna (ed). Hershey, London: IGI Global. 2008. p. 102-121