User experience as mental contents

Pertti Saariluoma, Jussi Jokinen, Sari Kuuva, Jaana Leikas

    Research output: Contribution to conferenceConference articleScientificpeer-review

    Abstract

    User experience has received a lot of attention in human technology interaction research. Although widely used, it is still a concept, which needs theoretical and methodological clarification. Our study adopts the theoretical framework of mental contents in the investigation of user experience. We study user experience as mental contents by analysing affective participant responses to drinking glasses. Two experiments are reported, the first with pictures of drinking glasses as stimuli and the second with real drinking glasses. Our analysis shows that user experience can be operationalised as dimensions of mental contents, which can be studied using questionnaires containing semantic differential items. Three similar factors emerged in both experiments: beauty, decorativeness, and practicality. Beauty and practicality were shown to be associated with the participant's willingness to own the glass. The results suggest that our methodology and ontological approach based on taking 'user experience as mental contents' has implications for design.
    Original languageEnglish
    Publication statusPublished - 2013
    MoE publication typeNot Eligible
    EventCRAFTING THE FUTURE. 10th European Academy of Design Conference - Gothenburg, Sweden
    Duration: 17 Apr 201319 Apr 2013

    Conference

    ConferenceCRAFTING THE FUTURE. 10th European Academy of Design Conference
    CountrySweden
    CityGothenburg
    Period17/04/1319/04/13

    Fingerprint

    Glass
    Experiments
    Semantics

    Keywords

    • user experience
    • mental contents
    • design thinking

    Cite this

    Saariluoma, P., Jokinen, J., Kuuva, S., & Leikas, J. (2013). User experience as mental contents. Paper presented at CRAFTING THE FUTURE. 10th European Academy of Design Conference, Gothenburg, Sweden.
    Saariluoma, Pertti ; Jokinen, Jussi ; Kuuva, Sari ; Leikas, Jaana. / User experience as mental contents. Paper presented at CRAFTING THE FUTURE. 10th European Academy of Design Conference, Gothenburg, Sweden.
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    abstract = "User experience has received a lot of attention in human technology interaction research. Although widely used, it is still a concept, which needs theoretical and methodological clarification. Our study adopts the theoretical framework of mental contents in the investigation of user experience. We study user experience as mental contents by analysing affective participant responses to drinking glasses. Two experiments are reported, the first with pictures of drinking glasses as stimuli and the second with real drinking glasses. Our analysis shows that user experience can be operationalised as dimensions of mental contents, which can be studied using questionnaires containing semantic differential items. Three similar factors emerged in both experiments: beauty, decorativeness, and practicality. Beauty and practicality were shown to be associated with the participant's willingness to own the glass. The results suggest that our methodology and ontological approach based on taking 'user experience as mental contents' has implications for design.",
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    author = "Pertti Saariluoma and Jussi Jokinen and Sari Kuuva and Jaana Leikas",
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    Saariluoma, P, Jokinen, J, Kuuva, S & Leikas, J 2013, 'User experience as mental contents', Paper presented at CRAFTING THE FUTURE. 10th European Academy of Design Conference, Gothenburg, Sweden, 17/04/13 - 19/04/13.

    User experience as mental contents. / Saariluoma, Pertti; Jokinen, Jussi; Kuuva, Sari; Leikas, Jaana.

    2013. Paper presented at CRAFTING THE FUTURE. 10th European Academy of Design Conference, Gothenburg, Sweden.

    Research output: Contribution to conferenceConference articleScientificpeer-review

    TY - CONF

    T1 - User experience as mental contents

    AU - Saariluoma, Pertti

    AU - Jokinen, Jussi

    AU - Kuuva, Sari

    AU - Leikas, Jaana

    N1 - Project code: 39972

    PY - 2013

    Y1 - 2013

    N2 - User experience has received a lot of attention in human technology interaction research. Although widely used, it is still a concept, which needs theoretical and methodological clarification. Our study adopts the theoretical framework of mental contents in the investigation of user experience. We study user experience as mental contents by analysing affective participant responses to drinking glasses. Two experiments are reported, the first with pictures of drinking glasses as stimuli and the second with real drinking glasses. Our analysis shows that user experience can be operationalised as dimensions of mental contents, which can be studied using questionnaires containing semantic differential items. Three similar factors emerged in both experiments: beauty, decorativeness, and practicality. Beauty and practicality were shown to be associated with the participant's willingness to own the glass. The results suggest that our methodology and ontological approach based on taking 'user experience as mental contents' has implications for design.

    AB - User experience has received a lot of attention in human technology interaction research. Although widely used, it is still a concept, which needs theoretical and methodological clarification. Our study adopts the theoretical framework of mental contents in the investigation of user experience. We study user experience as mental contents by analysing affective participant responses to drinking glasses. Two experiments are reported, the first with pictures of drinking glasses as stimuli and the second with real drinking glasses. Our analysis shows that user experience can be operationalised as dimensions of mental contents, which can be studied using questionnaires containing semantic differential items. Three similar factors emerged in both experiments: beauty, decorativeness, and practicality. Beauty and practicality were shown to be associated with the participant's willingness to own the glass. The results suggest that our methodology and ontological approach based on taking 'user experience as mental contents' has implications for design.

    KW - user experience

    KW - mental contents

    KW - design thinking

    M3 - Conference article

    ER -

    Saariluoma P, Jokinen J, Kuuva S, Leikas J. User experience as mental contents. 2013. Paper presented at CRAFTING THE FUTURE. 10th European Academy of Design Conference, Gothenburg, Sweden.