User experience as mental contents

Pertti Saariluoma, Jussi Jokinen, Sari Kuuva, Jaana Leikas

Research output: Contribution to conferenceConference articleScientificpeer-review

Abstract

User experience has received a lot of attention in human technology interaction research. Although widely used, it is still a concept, which needs theoretical and methodological clarification. Our study adopts the theoretical framework of mental contents in the investigation of user experience. We study user experience as mental contents by analysing affective participant responses to drinking glasses. Two experiments are reported, the first with pictures of drinking glasses as stimuli and the second with real drinking glasses. Our analysis shows that user experience can be operationalised as dimensions of mental contents, which can be studied using questionnaires containing semantic differential items. Three similar factors emerged in both experiments: beauty, decorativeness, and practicality. Beauty and practicality were shown to be associated with the participant's willingness to own the glass. The results suggest that our methodology and ontological approach based on taking 'user experience as mental contents' has implications for design.
Original languageEnglish
Publication statusPublished - 2013
MoE publication typeNot Eligible
EventCRAFTING THE FUTURE. 10th European Academy of Design Conference - Gothenburg, Sweden
Duration: 17 Apr 201319 Apr 2013

Conference

ConferenceCRAFTING THE FUTURE. 10th European Academy of Design Conference
CountrySweden
CityGothenburg
Period17/04/1319/04/13

Fingerprint

Glass
Experiments
Semantics

Keywords

  • user experience
  • mental contents
  • design thinking

Cite this

Saariluoma, P., Jokinen, J., Kuuva, S., & Leikas, J. (2013). User experience as mental contents. Paper presented at CRAFTING THE FUTURE. 10th European Academy of Design Conference, Gothenburg, Sweden.
Saariluoma, Pertti ; Jokinen, Jussi ; Kuuva, Sari ; Leikas, Jaana. / User experience as mental contents. Paper presented at CRAFTING THE FUTURE. 10th European Academy of Design Conference, Gothenburg, Sweden.
@conference{d102f7ef0298427580d56efbccb5eb2c,
title = "User experience as mental contents",
abstract = "User experience has received a lot of attention in human technology interaction research. Although widely used, it is still a concept, which needs theoretical and methodological clarification. Our study adopts the theoretical framework of mental contents in the investigation of user experience. We study user experience as mental contents by analysing affective participant responses to drinking glasses. Two experiments are reported, the first with pictures of drinking glasses as stimuli and the second with real drinking glasses. Our analysis shows that user experience can be operationalised as dimensions of mental contents, which can be studied using questionnaires containing semantic differential items. Three similar factors emerged in both experiments: beauty, decorativeness, and practicality. Beauty and practicality were shown to be associated with the participant's willingness to own the glass. The results suggest that our methodology and ontological approach based on taking 'user experience as mental contents' has implications for design.",
keywords = "user experience, mental contents, design thinking",
author = "Pertti Saariluoma and Jussi Jokinen and Sari Kuuva and Jaana Leikas",
note = "Project code: 39972; CRAFTING THE FUTURE. 10th European Academy of Design Conference ; Conference date: 17-04-2013 Through 19-04-2013",
year = "2013",
language = "English",

}

Saariluoma, P, Jokinen, J, Kuuva, S & Leikas, J 2013, 'User experience as mental contents' Paper presented at CRAFTING THE FUTURE. 10th European Academy of Design Conference, Gothenburg, Sweden, 17/04/13 - 19/04/13, .

User experience as mental contents. / Saariluoma, Pertti; Jokinen, Jussi; Kuuva, Sari; Leikas, Jaana.

2013. Paper presented at CRAFTING THE FUTURE. 10th European Academy of Design Conference, Gothenburg, Sweden.

Research output: Contribution to conferenceConference articleScientificpeer-review

TY - CONF

T1 - User experience as mental contents

AU - Saariluoma, Pertti

AU - Jokinen, Jussi

AU - Kuuva, Sari

AU - Leikas, Jaana

N1 - Project code: 39972

PY - 2013

Y1 - 2013

N2 - User experience has received a lot of attention in human technology interaction research. Although widely used, it is still a concept, which needs theoretical and methodological clarification. Our study adopts the theoretical framework of mental contents in the investigation of user experience. We study user experience as mental contents by analysing affective participant responses to drinking glasses. Two experiments are reported, the first with pictures of drinking glasses as stimuli and the second with real drinking glasses. Our analysis shows that user experience can be operationalised as dimensions of mental contents, which can be studied using questionnaires containing semantic differential items. Three similar factors emerged in both experiments: beauty, decorativeness, and practicality. Beauty and practicality were shown to be associated with the participant's willingness to own the glass. The results suggest that our methodology and ontological approach based on taking 'user experience as mental contents' has implications for design.

AB - User experience has received a lot of attention in human technology interaction research. Although widely used, it is still a concept, which needs theoretical and methodological clarification. Our study adopts the theoretical framework of mental contents in the investigation of user experience. We study user experience as mental contents by analysing affective participant responses to drinking glasses. Two experiments are reported, the first with pictures of drinking glasses as stimuli and the second with real drinking glasses. Our analysis shows that user experience can be operationalised as dimensions of mental contents, which can be studied using questionnaires containing semantic differential items. Three similar factors emerged in both experiments: beauty, decorativeness, and practicality. Beauty and practicality were shown to be associated with the participant's willingness to own the glass. The results suggest that our methodology and ontological approach based on taking 'user experience as mental contents' has implications for design.

KW - user experience

KW - mental contents

KW - design thinking

M3 - Conference article

ER -

Saariluoma P, Jokinen J, Kuuva S, Leikas J. User experience as mental contents. 2013. Paper presented at CRAFTING THE FUTURE. 10th European Academy of Design Conference, Gothenburg, Sweden.