Abstract
User experience has received a lot of attention in human
technology interaction research. Although widely used, it
is still a concept, which needs theoretical and
methodological clarification. Our study adopts the
theoretical framework of mental contents in the
investigation of user experience. We study user
experience as mental contents by analysing affective
participant responses to drinking glasses. Two
experiments are reported, the first with pictures of
drinking glasses as stimuli and the second with real
drinking glasses. Our analysis shows that user experience
can be operationalised as dimensions of mental contents,
which can be studied using questionnaires containing
semantic differential items. Three similar factors
emerged in both experiments: beauty, decorativeness, and
practicality. Beauty and practicality were shown to be
associated with the participant's willingness to own the
glass. The results suggest that our methodology and
ontological approach based on taking 'user experience as
mental contents' has implications for design.
Original language | English |
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Publication status | Published - 2013 |
MoE publication type | Not Eligible |
Event | CRAFTING THE FUTURE. 10th European Academy of Design Conference - Gothenburg, Sweden Duration: 17 Apr 2013 → 19 Apr 2013 |
Conference
Conference | CRAFTING THE FUTURE. 10th European Academy of Design Conference |
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Country/Territory | Sweden |
City | Gothenburg |
Period | 17/04/13 → 19/04/13 |
Keywords
- user experience
- mental contents
- design thinking