Abstract
This paper describes the results of a single-case case
study, exploring the role of user experience (UX) work in
agile software development. The case study company is a
large multinational telecommunication company undergoing
a lean transformation process. In this case, lean
transformation includes the adoption of agile software
development practices. Transformation to agile practices
had taken place one year prior to the analysis. The
analysis is based on documentation analysis and
semi-structured interviews of seven software development
professionals. The results show that there were
difficulties integrating UX design and software
engineering work in an agile and iterative manner. The
transition process succeeded in shifting UX and related
documentation to a central planning role. The roles of
the UX designers in the teams were still under
re-definition. There was also a clear need to establish
new ways of collaboration between UX professionals and
software designers
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the Agile Conference 2012 |
| Publisher | IEEE Institute of Electrical and Electronic Engineers |
| ISBN (Electronic) | 978-0-7695-4804-3 |
| ISBN (Print) | 978-1-4673-2622-3 |
| DOIs | |
| Publication status | Published - 2012 |
| MoE publication type | A4 Article in a conference publication |
| Event | Agile Conference, Agile 2012 - Dallas, TX, United States Duration: 13 Aug 2012 → 17 Aug 2012 |
Conference
| Conference | Agile Conference, Agile 2012 |
|---|---|
| Abbreviated title | Agile 2012 |
| Country/Territory | United States |
| City | Dallas, TX |
| Period | 13/08/12 → 17/08/12 |
Keywords
- Agile
- lean transformation
- user experience design