User experience targets as design drivers: A case study on the development of a remote crane operator station

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

3 Citations (Scopus)

Abstract

In recent years, the notion of user experience, or UX, as an essential aspect to be addressed in the design and development of technologies has been increasingly discussed. In this paper, we present a case study in which we have used UX targets as the main design drivers and focus areas in developing a new remote operator station user interface for container cranes. UX targets describe the experiential qualities to which the product design should aim at. However, taking UX targets into consideration during product design is challenging, because only little is known about how they would be best operationalized to serve the different phases of the design process. Through our case study, we describe how we identified relevant UX targets, how their content was defined, and how they were implemented into a new remote operator station concept that was then tested and evaluated by expert users.
Original languageEnglish
Title of host publicationECCE '13
Subtitle of host publicationProceedings of the 31st European Conference on Cognitive Ergonomics
Place of PublicationNew York, NY, USA
PublisherAssociation for Computing Machinery ACM
ISBN (Print)978-1-4503-2251-5
DOIs
Publication statusPublished - 2013
MoE publication typeNot Eligible
Event31st European Conference on Cognitive Ergonomics, ECCE 2013 - Toulouse, France
Duration: 26 Aug 201328 Aug 2013

Conference

Conference31st European Conference on Cognitive Ergonomics, ECCE 2013
Abbreviated titleECCE 2013
CountryFrance
CityToulouse
Period26/08/1328/08/13

Fingerprint

Cranes
Product design
User interfaces
Containers

Keywords

  • concept design
  • container crane operation
  • remote operator station
  • user experience
  • user experience target

Cite this

Koskinen, H., Karvonen, H., & Tokkonen, H. (2013). User experience targets as design drivers: A case study on the development of a remote crane operator station. In ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics [25] New York, NY, USA: Association for Computing Machinery ACM. https://doi.org/10.1145/2501907.2501956
Koskinen, Hanna ; Karvonen, Hannu ; Tokkonen, H. / User experience targets as design drivers : A case study on the development of a remote crane operator station. ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics. New York, NY, USA : Association for Computing Machinery ACM, 2013.
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Koskinen, H, Karvonen, H & Tokkonen, H 2013, User experience targets as design drivers: A case study on the development of a remote crane operator station. in ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics., 25, Association for Computing Machinery ACM, New York, NY, USA, 31st European Conference on Cognitive Ergonomics, ECCE 2013, Toulouse, France, 26/08/13. https://doi.org/10.1145/2501907.2501956

User experience targets as design drivers : A case study on the development of a remote crane operator station. / Koskinen, Hanna; Karvonen, Hannu; Tokkonen, H.

ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics. New York, NY, USA : Association for Computing Machinery ACM, 2013. 25.

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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Koskinen H, Karvonen H, Tokkonen H. User experience targets as design drivers: A case study on the development of a remote crane operator station. In ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics. New York, NY, USA: Association for Computing Machinery ACM. 2013. 25 https://doi.org/10.1145/2501907.2501956