User experience targets as design drivers: A case study on the development of a remote crane operator station

Hanna Koskinen, Hannu Karvonen, Helena Tokkonen

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    7 Citations (Scopus)

    Abstract

    In recent years, the notion of user experience, or UX, as an essential aspect to be addressed in the design and development of technologies has been increasingly discussed. In this paper, we present a case study in which we have used UX targets as the main design drivers and focus areas in developing a new remote operator station user interface for container cranes. UX targets describe the experiential qualities to which the product design should aim at. However, taking UX targets into consideration during product design is challenging, because only little is known about how they would be best operationalized to serve the different phases of the design process. Through our case study, we describe how we identified relevant UX targets, how their content was defined, and how they were implemented into a new remote operator station concept that was then tested and evaluated by expert users.
    Original languageEnglish
    Title of host publicationECCE '13
    Subtitle of host publicationProceedings of the 31st European Conference on Cognitive Ergonomics
    Place of PublicationNew York
    PublisherAssociation for Computing Machinery ACM
    ISBN (Print)978-1-4503-2251-5
    DOIs
    Publication statusPublished - 2013
    MoE publication typeA4 Article in a conference publication
    Event31st European Conference on Cognitive Ergonomics, ECCE 2013 - Toulouse, France
    Duration: 26 Aug 201328 Aug 2013

    Conference

    Conference31st European Conference on Cognitive Ergonomics, ECCE 2013
    Abbreviated titleECCE 2013
    Country/TerritoryFrance
    CityToulouse
    Period26/08/1328/08/13

    Keywords

    • concept design
    • container crane operation
    • remote operator station
    • user experience
    • user experience target

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