User experience targets as design drivers: A case study on the development of a remote crane operator station

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    3 Citations (Scopus)

    Abstract

    In recent years, the notion of user experience, or UX, as an essential aspect to be addressed in the design and development of technologies has been increasingly discussed. In this paper, we present a case study in which we have used UX targets as the main design drivers and focus areas in developing a new remote operator station user interface for container cranes. UX targets describe the experiential qualities to which the product design should aim at. However, taking UX targets into consideration during product design is challenging, because only little is known about how they would be best operationalized to serve the different phases of the design process. Through our case study, we describe how we identified relevant UX targets, how their content was defined, and how they were implemented into a new remote operator station concept that was then tested and evaluated by expert users.
    Original languageEnglish
    Title of host publicationECCE '13
    Subtitle of host publicationProceedings of the 31st European Conference on Cognitive Ergonomics
    Place of PublicationNew York, NY, USA
    PublisherAssociation for Computing Machinery ACM
    ISBN (Print)978-1-4503-2251-5
    DOIs
    Publication statusPublished - 2013
    MoE publication typeNot Eligible
    Event31st European Conference on Cognitive Ergonomics, ECCE 2013 - Toulouse, France
    Duration: 26 Aug 201328 Aug 2013

    Conference

    Conference31st European Conference on Cognitive Ergonomics, ECCE 2013
    Abbreviated titleECCE 2013
    CountryFrance
    CityToulouse
    Period26/08/1328/08/13

    Fingerprint

    Cranes
    Product design
    User interfaces
    Containers

    Keywords

    • concept design
    • container crane operation
    • remote operator station
    • user experience
    • user experience target

    Cite this

    Koskinen, H., Karvonen, H., & Tokkonen, H. (2013). User experience targets as design drivers: A case study on the development of a remote crane operator station. In ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics [25] New York, NY, USA: Association for Computing Machinery ACM. https://doi.org/10.1145/2501907.2501956
    Koskinen, Hanna ; Karvonen, Hannu ; Tokkonen, H. / User experience targets as design drivers : A case study on the development of a remote crane operator station. ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics. New York, NY, USA : Association for Computing Machinery ACM, 2013.
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    title = "User experience targets as design drivers: A case study on the development of a remote crane operator station",
    abstract = "In recent years, the notion of user experience, or UX, as an essential aspect to be addressed in the design and development of technologies has been increasingly discussed. In this paper, we present a case study in which we have used UX targets as the main design drivers and focus areas in developing a new remote operator station user interface for container cranes. UX targets describe the experiential qualities to which the product design should aim at. However, taking UX targets into consideration during product design is challenging, because only little is known about how they would be best operationalized to serve the different phases of the design process. Through our case study, we describe how we identified relevant UX targets, how their content was defined, and how they were implemented into a new remote operator station concept that was then tested and evaluated by expert users.",
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    Koskinen, H, Karvonen, H & Tokkonen, H 2013, User experience targets as design drivers: A case study on the development of a remote crane operator station. in ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics., 25, Association for Computing Machinery ACM, New York, NY, USA, 31st European Conference on Cognitive Ergonomics, ECCE 2013, Toulouse, France, 26/08/13. https://doi.org/10.1145/2501907.2501956

    User experience targets as design drivers : A case study on the development of a remote crane operator station. / Koskinen, Hanna; Karvonen, Hannu; Tokkonen, H.

    ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics. New York, NY, USA : Association for Computing Machinery ACM, 2013. 25.

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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    Koskinen H, Karvonen H, Tokkonen H. User experience targets as design drivers: A case study on the development of a remote crane operator station. In ECCE '13 : Proceedings of the 31st European Conference on Cognitive Ergonomics. New York, NY, USA: Association for Computing Machinery ACM. 2013. 25 https://doi.org/10.1145/2501907.2501956