User needs for location-aware mobile services

Eija Kaasinen (Corresponding Author)

Research output: Contribution to journalArticleScientificpeer-review

335 Citations (Scopus)

Abstract

Mobile contexts of use vary a lot, and may even be continuously changing during use. The context is much more than location, but its other elements are still difficult to identify or measure. Location information is becoming an integral part of different mobile devices. Current mobile services can be enhanced with location-aware features, thus providing the user with a smooth transition towards context-aware services. Potential application fields can be found in areas such as travel information, shopping, entertainment, event information and different mobile professions. This paper studies location-aware mobile services from the user's point of view. The paper draws conclusions about key issues related to user needs, based on user interviews, laboratory and field evaluations with users, and expert evaluations of location-aware services. The user needs are presented under five main themes: topical and comprehensive contents, smooth user interaction, personal and user-generated contents, seamless service entities and privacy issues.
Original languageEnglish
Pages (from-to)70-79
Number of pages10
JournalPersonal and Ubiquitous Computing
Volume7
Issue number1
DOIs
Publication statusPublished - 2003
MoE publication typeA1 Journal article-refereed

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Mobile devices
Mobile services
Evaluation
Context-aware
Entertainment
Smooth transition
Integral
Shopping
User-generated content
Privacy
Interaction

Cite this

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title = "User needs for location-aware mobile services",
abstract = "Mobile contexts of use vary a lot, and may even be continuously changing during use. The context is much more than location, but its other elements are still difficult to identify or measure. Location information is becoming an integral part of different mobile devices. Current mobile services can be enhanced with location-aware features, thus providing the user with a smooth transition towards context-aware services. Potential application fields can be found in areas such as travel information, shopping, entertainment, event information and different mobile professions. This paper studies location-aware mobile services from the user's point of view. The paper draws conclusions about key issues related to user needs, based on user interviews, laboratory and field evaluations with users, and expert evaluations of location-aware services. The user needs are presented under five main themes: topical and comprehensive contents, smooth user interaction, personal and user-generated contents, seamless service entities and privacy issues.",
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User needs for location-aware mobile services. / Kaasinen, Eija (Corresponding Author).

In: Personal and Ubiquitous Computing, Vol. 7, No. 1, 2003, p. 70-79.

Research output: Contribution to journalArticleScientificpeer-review

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