User needs for location-aware services

Research output: Contribution to conferenceConference articleScientific

Abstract

Mobile contexts of use vary a lot and may even be continuously changing during use. The context is much more than location, but its other elements are still difficult to identify or measure. Location infor-mation is becoming an integral part of different mobile devices. Current mobile services can be enhanced with location-aware features, thus providing the user with a smooth transition towards context-aware services. Potential application fields can be found in areas such as travel and tourist information, shop-ping, entertainment, event information and different mobile professions. This paper studies location-aware mobile services from the user's point of view. The paper draws conclusions about key issues re-lated to user needs, based on user interviews, laboratory and field evaluations with users, and expert evaluations of location-aware services. The user needs are presented under five main themes: topical and comprehensive contents, smooth user interaction, personal and user-generated contents, seamless service entities and privacy issues.
Original languageEnglish
Number of pages21
Publication statusPublished - 2002
EventThird Wireless World Conference: The Social Shaping of Mobile Futures - Surrey, United Kingdom
Duration: 17 Jul 200218 Jul 2002

Conference

ConferenceThird Wireless World Conference
CountryUnited Kingdom
CitySurrey
Period17/07/0218/07/02

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Mobile devices

Keywords

  • location-aware services
  • mobile services
  • user evaluation
  • usability

Cite this

Kaasinen, E. (2002). User needs for location-aware services. Paper presented at Third Wireless World Conference, Surrey, United Kingdom.
Kaasinen, Eija. / User needs for location-aware services. Paper presented at Third Wireless World Conference, Surrey, United Kingdom.21 p.
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Kaasinen, E 2002, 'User needs for location-aware services' Paper presented at Third Wireless World Conference, Surrey, United Kingdom, 17/07/02 - 18/07/02, .

User needs for location-aware services. / Kaasinen, Eija.

2002. Paper presented at Third Wireless World Conference, Surrey, United Kingdom.

Research output: Contribution to conferenceConference articleScientific

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N2 - Mobile contexts of use vary a lot and may even be continuously changing during use. The context is much more than location, but its other elements are still difficult to identify or measure. Location infor-mation is becoming an integral part of different mobile devices. Current mobile services can be enhanced with location-aware features, thus providing the user with a smooth transition towards context-aware services. Potential application fields can be found in areas such as travel and tourist information, shop-ping, entertainment, event information and different mobile professions. This paper studies location-aware mobile services from the user's point of view. The paper draws conclusions about key issues re-lated to user needs, based on user interviews, laboratory and field evaluations with users, and expert evaluations of location-aware services. The user needs are presented under five main themes: topical and comprehensive contents, smooth user interaction, personal and user-generated contents, seamless service entities and privacy issues.

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Kaasinen E. User needs for location-aware services. 2002. Paper presented at Third Wireless World Conference, Surrey, United Kingdom.