Abstract
The paper describes the study in which end users’ trust and feeling of
security in regard to cloud services are examined. Trust and security are one
of the key issues within cloud where people use a shared pool of computing
resources for the storage of their data and thus do not have control over the
management of their own data content. An online survey was conducted in three
countries (Finland, USA and Japan) with more than 3000 respondents. The twelve
cloud trust creators that were identified by cloud software experts in our
earlier study were picked, and asked the end users to rank how important those
factors are for them when deciding if it is secure to use a service in the
cloud. The results show that ease of use has the biggest effect on the secure
feeling towards cloud services, followed by the language and the price of the
service. Some differences were visible between the countries. These as well as
the differences for the results between genders, age groups and expertise
levels of the respondents are presented in this paper.
| Original language | English |
|---|---|
| Title of host publication | ACHI 2012: The Fifth International Conference on Advances in Computer-Human Interactions |
| Publisher | International Academy, Research, and Industry Association IARIA |
| Pages | 360 - 365 |
| ISBN (Print) | 978-1-61208-177-9 |
| Publication status | Published - 2012 |
| MoE publication type | A4 Article in a conference publication |
| Event | 5th International Conference on Advances in Computer-Human Interactions, ACHI 2012 - Valencia, Spain Duration: 30 Jan 2012 → 4 Feb 2012 |
Conference
| Conference | 5th International Conference on Advances in Computer-Human Interactions, ACHI 2012 |
|---|---|
| Abbreviated title | ACHI 2012 |
| Country | Spain |
| City | Valencia |
| Period | 30/01/12 → 4/02/12 |
Keywords
- Cloud services
- end users
- security
- trust