Abstract
Development of industrial services offers product
manufacturers new possibilities for the utilisation of
lifetime information in a more effective way. Product
lifetime information has several purposes of use
including the development, management and implementation
of services. Additionally, the manufacturer providing
services has the advantage of efficiently utilising the
accumulated information in the product development.
Service provider can create added value by processing,
analysing and converting the gathered data into knowledge
that can be utilised in providing better services. Thus,
the asset owner will benefit from sharing the information
by receiving better managed and implemented services
resulting in improved equipment efficiency.
Sharing relevant lifetime information calls for
transparency from all parties involved. Building the kind
of framework presented in this paper for the shared
information content and procedures for the utilisation of
the information will help in clarifying the common
objectives in the relationship between the customer and
service provider.
Original language | English |
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Title of host publication | Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management, 2008 |
Place of Publication | Singapore |
Publisher | IEEE Institute of Electrical and Electronic Engineers |
Pages | 650-654 |
ISBN (Print) | 978-1-4244-2630-0, 978-1-4244-2629-4 |
DOIs | |
Publication status | Published - 2008 |
MoE publication type | A4 Article in a conference publication |
Event | IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008 - Singapore, Singapore Duration: 8 Dec 2008 → 11 Dec 2008 |
Conference
Conference | IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008 |
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Abbreviated title | IEEM 2008 |
Country/Territory | Singapore |
City | Singapore |
Period | 8/12/08 → 11/12/08 |
Keywords
- maintenance services
- lifetime information