Utilisation of Product Lifetime Information Across Organizational Boundaries in the Development of Maintenance Services

Toni Ahonen, Ville Ojanen, Markku Reunanen, Marinka Lanne

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

    Abstract

    Development of industrial services offers product manufacturers new possibilities for the utilisation of lifetime information in a more effective way. Product lifetime information has several purposes of use including the development, management and implementation of services. Additionally, the manufacturer providing services has the advantage of efficiently utilising the accumulated information in the product development. Service provider can create added value by processing, analysing and converting the gathered data into knowledge that can be utilised in providing better services. Thus, the asset owner will benefit from sharing the information by receiving better managed and implemented services resulting in improved equipment efficiency. Sharing relevant lifetime information calls for transparency from all parties involved. Building the kind of framework presented in this paper for the shared information content and procedures for the utilisation of the information will help in clarifying the common objectives in the relationship between the customer and service provider.
    Original languageEnglish
    Title of host publicationProceedings of the IEEE International Conference on Industrial Engineering and Engineering Management, 2008
    Place of PublicationSingapore
    PublisherIEEE Institute of Electrical and Electronic Engineers
    Pages650-654
    ISBN (Print)978-1-4244-2630-0, 978-1-4244-2629-4
    DOIs
    Publication statusPublished - 2008
    MoE publication typeA4 Article in a conference publication
    EventIEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008) - Singapore, Singapore
    Duration: 8 Dec 200811 Dec 2008

    Conference

    ConferenceIEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008)
    Abbreviated titleIEEM 2008
    CountrySingapore
    CitySingapore
    Period8/12/0811/12/08

    Fingerprint

    Organizational boundaries
    Service provider
    Added value
    Assets
    Information content
    Owners
    Transparency
    Management development
    Industrial services
    Product development

    Keywords

    • maintenance services
    • lifetime information

    Cite this

    Ahonen, T., Ojanen, V., Reunanen, M., & Lanne, M. (2008). Utilisation of Product Lifetime Information Across Organizational Boundaries in the Development of Maintenance Services. In Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management, 2008 (pp. 650-654). Singapore: IEEE Institute of Electrical and Electronic Engineers . https://doi.org/10.1109/IEEM.2008.4737949
    Ahonen, Toni ; Ojanen, Ville ; Reunanen, Markku ; Lanne, Marinka. / Utilisation of Product Lifetime Information Across Organizational Boundaries in the Development of Maintenance Services. Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management, 2008. Singapore : IEEE Institute of Electrical and Electronic Engineers , 2008. pp. 650-654
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    title = "Utilisation of Product Lifetime Information Across Organizational Boundaries in the Development of Maintenance Services",
    abstract = "Development of industrial services offers product manufacturers new possibilities for the utilisation of lifetime information in a more effective way. Product lifetime information has several purposes of use including the development, management and implementation of services. Additionally, the manufacturer providing services has the advantage of efficiently utilising the accumulated information in the product development. Service provider can create added value by processing, analysing and converting the gathered data into knowledge that can be utilised in providing better services. Thus, the asset owner will benefit from sharing the information by receiving better managed and implemented services resulting in improved equipment efficiency. Sharing relevant lifetime information calls for transparency from all parties involved. Building the kind of framework presented in this paper for the shared information content and procedures for the utilisation of the information will help in clarifying the common objectives in the relationship between the customer and service provider.",
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    Ahonen, T, Ojanen, V, Reunanen, M & Lanne, M 2008, Utilisation of Product Lifetime Information Across Organizational Boundaries in the Development of Maintenance Services. in Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management, 2008. IEEE Institute of Electrical and Electronic Engineers , Singapore, pp. 650-654, IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2008), Singapore, Singapore, 8/12/08. https://doi.org/10.1109/IEEM.2008.4737949

    Utilisation of Product Lifetime Information Across Organizational Boundaries in the Development of Maintenance Services. / Ahonen, Toni; Ojanen, Ville; Reunanen, Markku; Lanne, Marinka.

    Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management, 2008. Singapore : IEEE Institute of Electrical and Electronic Engineers , 2008. p. 650-654.

    Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingsScientificpeer-review

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    Ahonen T, Ojanen V, Reunanen M, Lanne M. Utilisation of Product Lifetime Information Across Organizational Boundaries in the Development of Maintenance Services. In Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management, 2008. Singapore: IEEE Institute of Electrical and Electronic Engineers . 2008. p. 650-654 https://doi.org/10.1109/IEEM.2008.4737949