Utilising Social Media Tools in User-Centred Design

Pirjo Näkki, Tytti Virtanen

    Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional


    This paper describes how social media features may be utilised in user-centred design processes. We will present the concept of Owela - Open web laboratory for gathering user needs and development ideas as well as collecting feedback for scenarios and prototypes. We believe that social media tools may help engage users as active co-developers during the whole application development process. We want to study the possibilities and weaknesses of a new kind of online user research tools.
    Original languageEnglish
    Title of host publicationSocial Media: Concepts and Marketing Applications (K. Suresh, ed.)
    EditorsK. Suresh
    Place of PublicationHyderabad, India
    PublisherICFAI university press
    ISBN (Print)978-8-314-2092-8
    Publication statusPublished - 2008
    MoE publication typeD2 Article in professional manuals or guides or professional information systems or text book material

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