Utilising Social Media Tools in User-Centred Design

Pirjo Näkki; Tytti Virtanen

Utilising Social Media Tools in User-Centred Design

Research output: Chapter in Book/Report/Conference proceeding › Chapter or book article › Professional

Abstract

This paper describes how social media features may be utilised in user-centred design processes. We will present the concept of Owela - Open web laboratory for gathering user needs and development ideas as well as collecting feedback for scenarios and prototypes. We believe that social media tools may help engage users as active co-developers during the whole application development process. We want to study the possibilities and weaknesses of a new kind of online user research tools.

Original language	English
Title of host publication	Social Media: Concepts and Marketing Applications (K. Suresh, ed.)
Editors	K. Suresh
Place of Publication	Hyderabad, India
Publisher	ICFAI university press
Pages	81-88
ISBN (Print)	978-8-314-2092-8
Publication status	Published - 2008
MoE publication type	D2 Article in professional manuals or guides or professional information systems or text book material

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title = "Utilising Social Media Tools in User-Centred Design",

abstract = "This paper describes how social media features may be utilised in user-centred design processes. We will present the concept of Owela - Open web laboratory for gathering user needs and development ideas as well as collecting feedback for scenarios and prototypes. We believe that social media tools may help engage users as active co-developers during the whole application development process. We want to study the possibilities and weaknesses of a new kind of online user research tools.",

author = "Pirjo N{\"a}kki and Tytti Virtanen",

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AU - Virtanen, Tytti

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N2 - This paper describes how social media features may be utilised in user-centred design processes. We will present the concept of Owela - Open web laboratory for gathering user needs and development ideas as well as collecting feedback for scenarios and prototypes. We believe that social media tools may help engage users as active co-developers during the whole application development process. We want to study the possibilities and weaknesses of a new kind of online user research tools.

AB - This paper describes how social media features may be utilised in user-centred design processes. We will present the concept of Owela - Open web laboratory for gathering user needs and development ideas as well as collecting feedback for scenarios and prototypes. We believe that social media tools may help engage users as active co-developers during the whole application development process. We want to study the possibilities and weaknesses of a new kind of online user research tools.

M3 - Chapter or book article

SN - 978-8-314-2092-8

SP - 81

EP - 88

BT - Social Media: Concepts and Marketing Applications (K. Suresh, ed.)

A2 - Suresh, K.

PB - ICFAI university press

CY - Hyderabad, India

ER -