Utilising Social Media Tools in User-Centred Design

Pirjo Näkki, Tytti Virtanen

Research output: Chapter in Book/Report/Conference proceedingChapter or book articleProfessional


This paper describes how social media features may be utilised in user-centred design processes. We will present the concept of Owela - Open web laboratory for gathering user needs and development ideas as well as collecting feedback for scenarios and prototypes. We believe that social media tools may help engage users as active co-developers during the whole application development process. We want to study the possibilities and weaknesses of a new kind of online user research tools.
Original languageEnglish
Title of host publicationSocial Media
Subtitle of host publicationConcepts and Marketing Applications
EditorsK. Suresh
Place of PublicationHyderabad
PublisherICFAI university press
ISBN (Print)978-8-314-2092-8
Publication statusPublished - 2008
MoE publication typeD2 Article in professional manuals or guides or professional information systems or text book material


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