Abstract
This paper describes how social media features may be utilised in
user-centred design processes. We will present the concept of Owela - Open
web laboratory for gathering user needs and development ideas as well as
collecting feedback for scenarios and prototypes. We believe that social
media tools may help engage users as active co-developers during the whole
application development process. We want to study the possibilities and
weaknesses of a new kind of online user research tools.
| Original language | English |
|---|---|
| Title of host publication | Social Media: Concepts and Marketing Applications (K. Suresh, ed.) |
| Editors | K. Suresh |
| Place of Publication | Hyderabad, India |
| Pages | 81-88 |
| Publication status | Published - 2008 |
| MoE publication type | D2 Article in professional manuals or guides or professional information systems or text book material |
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Cite this
Näkki, P., & Virtanen, T. (2008). Utilising Social Media Tools in User-Centred Design. In K. Suresh (Ed.), Social Media: Concepts and Marketing Applications (K. Suresh, ed.) (pp. 81-88).