Abstract
| Original language | English |
|---|---|
| Pages (from-to) | 47-58 |
| Number of pages | 12 |
| Journal | Industrial Marketing Management |
| Volume | 42 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 2013 |
| MoE publication type | A1 Journal article-refereed |
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Keywords
- b-to-b services
- resource integration
- service network
- solutions
- value co-creation
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Value co-creation in solution networks. / Jaakkola, E. (Corresponding Author); Hakanen, Taru.
In: Industrial Marketing Management, Vol. 42, No. 1, 2013, p. 47-58.Research output: Contribution to journal › Article › Scientific › peer-review
TY - JOUR
T1 - Value co-creation in solution networks
AU - Jaakkola, E.
AU - Hakanen, Taru
PY - 2013
Y1 - 2013
N2 - Despite high expectations attached to solution business, research on its value outcomes to the actors involved remains scarce. By drawing on rich empirical data, value research, and the interaction and network approach, this paper studies how value is co-created in solution networks. We explore how actors integrate resources in interaction to develop integrated solutions, and identify the related benefits and sacrifices perceived by each actor in two different solution networks. The study identifies potential linkages between the value processes of actors and their wider network, and postulates that the type of the resources integrated may be an antecedent to certain benefits and sacrifices. This paper contributes to solutions research by providing a new conceptual understanding of value co-creation that occurs in the interplay of actors, resources and activities in solution networks.
AB - Despite high expectations attached to solution business, research on its value outcomes to the actors involved remains scarce. By drawing on rich empirical data, value research, and the interaction and network approach, this paper studies how value is co-created in solution networks. We explore how actors integrate resources in interaction to develop integrated solutions, and identify the related benefits and sacrifices perceived by each actor in two different solution networks. The study identifies potential linkages between the value processes of actors and their wider network, and postulates that the type of the resources integrated may be an antecedent to certain benefits and sacrifices. This paper contributes to solutions research by providing a new conceptual understanding of value co-creation that occurs in the interplay of actors, resources and activities in solution networks.
KW - b-to-b services
KW - resource integration
KW - service network
KW - solutions
KW - value co-creation
U2 - 10.1016/j.indmarman.2012.11.005
DO - 10.1016/j.indmarman.2012.11.005
M3 - Article
VL - 42
SP - 47
EP - 58
JO - Industrial Marketing Management
JF - Industrial Marketing Management
SN - 0019-8501
IS - 1
ER -