Abstract
| Original language | English |
|---|---|
| Place of Publication | Espoo |
| Publisher | VTT Technical Research Centre of Finland |
| Number of pages | 210 |
| ISBN (Electronic) | 978-951-38-6330-2 |
| ISBN (Print) | 978-951-38-6329-6 |
| Publication status | Published - 2008 |
| MoE publication type | D4 Published development or research report or study |
Publication series
| Name | VTT Symposium |
|---|---|
| Publisher | VTT |
| No. | 253 |
| ISSN (Print) | 0357-9387 |
| ISSN (Electronic) | 1455-0873 |
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Keywords
- business-to-business services
- business-to-customer services
- industrial services
- information services
- service concept development
- ICT based services
- health services
- wellness services
- service delivery
Cite this
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VTT Symposium on Service Science, Technology and Business. / Vähä, Pentti (Editor); Salkari, Iiro (Editor); Alahuhta, Petteri (Editor); Leviäkangas, Pekka (Editor).
Espoo : VTT Technical Research Centre of Finland, 2008. 210 p. (VTT Symposium; No. 253).Research output: Book/Report › Report › Professional
TY - BOOK
T1 - VTT Symposium on Service Science, Technology and Business
A2 - Vähä, Pentti
A2 - Salkari, Iiro
A2 - Alahuhta, Petteri
A2 - Leviäkangas, Pekka
N1 - Project code: 27995
PY - 2008
Y1 - 2008
N2 - This document combines the results of VTT's strategic technology theme Service Beyond and other service oriented research carried out at VTT during the past couple of years. The Service Beyond theme was a research entity during the period 2005-2008 with a strongly business oriented goal, which tried to track new commercial service innovations focused on integrating technology into innovative service concepts, assuming that basic ICT technology was already available. The focus areas of the theme were: 1) Services for citizens - Well-being and quality of life, 2) Industrial services - Enhanced human technology interaction for mobile workers, and 3) Services for living - Living in buildings. To demonstrate and disseminate our competence wider than the theme alone, an internal symposium was organised to take an overview of the service research at VTT. This document compiles representative documentation on recent and ongoing service research in four key areas of service business: 1) Industrial services, 2) Information services and concept development, 3) ICT-based services where ICT plays a key role in delivering or providing services, and 4) Health and wellness services. These topics cover the whole service and value chain and a wide spectrum of various types of business.
AB - This document combines the results of VTT's strategic technology theme Service Beyond and other service oriented research carried out at VTT during the past couple of years. The Service Beyond theme was a research entity during the period 2005-2008 with a strongly business oriented goal, which tried to track new commercial service innovations focused on integrating technology into innovative service concepts, assuming that basic ICT technology was already available. The focus areas of the theme were: 1) Services for citizens - Well-being and quality of life, 2) Industrial services - Enhanced human technology interaction for mobile workers, and 3) Services for living - Living in buildings. To demonstrate and disseminate our competence wider than the theme alone, an internal symposium was organised to take an overview of the service research at VTT. This document compiles representative documentation on recent and ongoing service research in four key areas of service business: 1) Industrial services, 2) Information services and concept development, 3) ICT-based services where ICT plays a key role in delivering or providing services, and 4) Health and wellness services. These topics cover the whole service and value chain and a wide spectrum of various types of business.
KW - business-to-business services
KW - business-to-customer services
KW - industrial services
KW - information services
KW - service concept development
KW - ICT based services
KW - health services
KW - wellness services
KW - service delivery
M3 - Report
SN - 978-951-38-6329-6
T3 - VTT Symposium
BT - VTT Symposium on Service Science, Technology and Business
PB - VTT Technical Research Centre of Finland
CY - Espoo
ER -