Where Can I Find a Pharmacy? Human-Driven Design of a Service Robot’s Guidance Behaviour

Päivi Heikkilä, Hanna Lammi, Kathleen Belhassein

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    Abstract

    This workshop paper describes our human-driven studies for designing the guidance behavior of a shopping centre service robot. The aim is that the robot would be capable of giving guidance to customers in an effective and intuitive way. We conducted two human–human interaction studies, where the persons working at the information desk of a shopping centre worked as a guide, giving guidance to researchers and students conducting pre-defined guidance tasks in the shopping centre. We will use the data for identifying effective ways to give guidance and analysing relevant social signals in the interaction situations.
    Original languageEnglish
    Number of pages2
    Publication statusPublished - Sep 2018
    MoE publication typeNot Eligible
    Event4th Workshop on Public Space Human-Robot Interaction, PubRob 2018: Held as part of the International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI 2018) - Barcelona, Spain
    Duration: 3 Sep 20183 Sep 2018
    Conference number: 4

    Conference

    Conference4th Workshop on Public Space Human-Robot Interaction, PubRob 2018
    Abbreviated titlePubRov
    CountrySpain
    CityBarcelona
    Period3/09/183/09/18

    Keywords

    • Human–Robot Interaction
    • Human–Human interaction
    • Human–Driven Design
    • Guidance

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    Heikkilä, P., Lammi, H., & Belhassein, K. (2018). Where Can I Find a Pharmacy? Human-Driven Design of a Service Robot’s Guidance Behaviour. Paper presented at 4th Workshop on Public Space Human-Robot Interaction, PubRob 2018, Barcelona, Spain.