Work practice view to digitalization - A literature review

Timo Tokkonen*, Atte Kinnula, Marianne Kinnula, Kari Kuutti

*Corresponding author for this work

Research output: Contribution to journalArticle in a proceedings journalScientificpeer-review

Abstract

Initially felt at the knowledge work, novel technologies are making headway beyond that, impacting employees from offices to factory floors. We review previous Information Systems research with the focus on introducing novel digital technologies in work practice. We provide an overview on the drivers for introducing the change, how the drivers transition into actual change at work practice, involved actors and role of workers in the change initiative, as well as outcomes and success factors for the initiatives. We highlight the need for the affected persons to participate in the planning and design of the technological changes as a critical component in digital transformations.
Original languageEnglish
Pages (from-to)815-823
JournalProcedia Computer Science
Volume219
DOIs
Publication statusPublished - 2023
MoE publication typeA4 Article in a conference publication
Event2022 International Conference on ENTERprise Information Systems, CENTERIS 2022 - International Conference on Project MANagement, ProjMAN 2022 and International Conference on Health and Social Care Information Systems and Technologies, HCist 2022 - Lisbon, Portugal
Duration: 9 Nov 202211 Nov 2022

Funding

This research is connected to the GenZ project, a strategic profiling project in human sciences at the University of Oulu. The project is supported by the Academy of Finland (grant agreement No. 13 8930, Profi4) and the University of Oulu.

Keywords

  • Digital technologies
  • Digital transformation
  • Future of work
  • Intelligent technologies
  • literature review
  • Work change
  • Work practice

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